IB Operations - Client Service Specialist

City

Sydney

Job Type

Full Time

Country / State

Australia

Function Category

Operations

Join Us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

• UBS Business Solutions SA
• UBS Recruiting

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your Team

You will be part of the ETD and Fixed Income Middle Office team in Sydney. In this role, you will collaborate with colleagues across the front and back offices globally to address both internal and external client inquiries, manage trade allocations, resolve confirmation exceptions, and conduct client money reconciliations. Our key objective is to provide outstanding client service while continuously enhancing process efficiency and strengthening risk controls.

Your Expertise

• Previous client services and/or middle office experience, within the financial services industry
• Strong client focus, solid numerical skills, and knowledge of ETD and Fixed Income products.
• Communicates effectively and maintains relationships across various levels.
• Comfortable working with internal and external clients and stakeholders
• Demonstrated expertise in enhancing operational processes, mitigating risks, or elevating customer satisfaction.
• Demonstrate strong attention to detail and the ability to perform effectively in high-pressure situations.
• Have working knowledge of MS Office (Excel, Word, PowerPoint) and EUAs
• Self-motivated and driven.
• Demonstrate strong teamwork skills and are committed to supporting colleagues both locally and across multiple locations.

About Us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.