Product Ops Manager, User Growth - USDS
TikTok.com
Office
San Jose, California, United States
Full Time
Team Intro:
The User Growth team focuses on driving new user acquisition through various features, marketing channels and strategies. The UG team focuses on growth objectives within the US market and fills product and data responsibilities while maintaining a focus on data security.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities
- Responsible for the user growth in the US, responsible for user scale, formulating and implementing product growth strategies to achieve key goals throughout the user life cycle including new acquisition, retention, and re-engagement.
- Experienced in various user growth channels including paid advertising, affiliate program, referrals, push and EDM strategies and able to analyze core metrics, leverage data & ML models to optimize strategies and improve overall ROI.
- Familiar with the multi-national market environment, able to build showcases, execute strategies in localized context and ultimately achieve business goals for specific markets.
- Work closely with colleagues in industry research, data/algorithms, user products, operations, marketing, etc. to ensure projects are carried out efficiently and effectively.
The User Growth team focuses on driving new user acquisition through various features, marketing channels and strategies. The UG team focuses on growth objectives within the US market and fills product and data responsibilities while maintaining a focus on data security.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities
- Responsible for the user growth in the US, responsible for user scale, formulating and implementing product growth strategies to achieve key goals throughout the user life cycle including new acquisition, retention, and re-engagement.
- Experienced in various user growth channels including paid advertising, affiliate program, referrals, push and EDM strategies and able to analyze core metrics, leverage data & ML models to optimize strategies and improve overall ROI.
- Familiar with the multi-national market environment, able to build showcases, execute strategies in localized context and ultimately achieve business goals for specific markets.
- Work closely with colleagues in industry research, data/algorithms, user products, operations, marketing, etc. to ensure projects are carried out efficiently and effectively.
Product Ops Manager, User Growth - USDS
Office
San Jose, California, United States
Full Time
September 26, 2025