Vice President Enterprise Supply Chain Shared Services

Vice President Enterprise Supply Chain Shared Services

Job Description

About Us

Cottonelle®. Scott®. Kleenex®. Kotex®. Poise®. Huggies®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

What You’ll Do (Role Purpose)

The Vice President, ESC Shared Services will be responsible for leading the team responsible for transforming the entire end-to-end processes of integrated Supply Chain activities globally. This leader will be responsible for developing a phased, multi-year Shared Services strategy and operating model for K-C’s supply chain work processes. The role will have a dual reporting relationship to the Chief Supply Chain Officer and Vice President, Global Business Services with strong partnerships with the Chief Procurement Officer and entire Supply Chain Leadership Team (ESCLT). This is a critical leadership role to drive overhead and net productivity savings over a multi-year transformation, as well as driving efficiencies for non-operations capabilities.

The Impact You can Make

• Serve as ESC shared services transformation lead responsible for creating a multi-year transformation roadmap & operating model with a focus on the following: Planning, Procurement, Order Management, Distribution & Logistics, Warehouse Management, Real Estate, and Facilities Management.
• Identify capabilities best suited for shared service and BPO arrangements, and drive the investigation, coordination, and facilitation of all shared service and/or outsourcing requirements (planned and unplanned) globally for the Enterprise Supply Chain Organization
• In partnership with the Enterprise Supply Chain Organization, design and oversee implementation of a three year strategy and portfolio of projects to standardize processes across all segments, functions and regions for the ESC processes
• Lead business process design and governance by understanding the needs of the business, facilitating discussions on budget and resource prioritization across the Enterprise Supply Chain Organization; and collaborating with process owners and DTS to ensure processes are designed/developed and executed. Responsible for helping the organization design, monitor, and improve controls in ESC.
• Partner with GBS to improve day-to-day operations of current Source to Pay capabilities and deliverables in the supply chain process.
• Meet an annual continuous improvement target for cost, quality and employee experience of ESC by driving all ESC LEAN/CI efforts globally, ensuring that LEAN practices are implemented and shared across the Enterprise Supply Chain Organization, and that value realization initiatives continue to be executed and realized.
• Recommend, justify, and implement a variety of process improvements, technology implementations, and automations/AI to streamline the efficiency and effectiveness of ESC.
• Manage senior stakeholders throughout the enterprise to collect VOC feedback, escalations, and business needs, and convert this into ESC policies and procedure change recommendations for the functional leaders.
• Represent ESC and GBS globally as a trusted partner with the function leaders to brief internal and external stakeholders on opportunities, targets, risks, and successes.
• Build and implement a unified global reporting structure and accompanying dashboarding systems that track delivery excellence (SLAs) and Total Cost of Service (TCS); as well as process metrics including Total Quality of Service (TQS), Total Standardization of Service (TSS), Total Velocity of Service (TVS), and Customer Satisfaction (CSAT).

About You:

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

Dimensions And Scope

Responsible for delivering best and class services to the Enterprise Supply Chain organization (100+ Manufacturing / Distribution Sites, 15K+ employees) in support of KC’s ~$20B total revenue

Experiences We’re Looking For

• 20+ years of experience in the Supply Chain space inside large, complex, multinational organizations.
• Proven balance of operational and transformative leadership skills to continue to enhance the ESC end to end processes (Plan, Source, Make, Deliver).
• Experience leading large-scale process optimization efforts focused on work process optimization, automation and shared services with an E2E, value stream mindset.
• Expected Areas of Competence (i.e., knowledge, skills and abilities) include extensive knowledge of all functional components within Supply Chain and experience crossing several sub-functions, including material planning, production planning, logistics, transportation and operations
• This leader must have experience leading operations teams in the ESC space, experience shaping global ESC policy and standardizing procedure across multiple geographies. 
• Working knowledge of global ESC standards in the US, Europe, Asia Pacific and Latin America regions.
• Bachelor’s Degree; Master’s Degree preferred

The ideal candidate will have demonstrated the following key skills:

• Experience leading large Supply Chain functions in global, cross-functional and matrix structured teams.
• Preference for experience establishing Shared Services operating models and/or supply chain delivery groups in a complex multinational organization.
• Practical end-to-end knowledge of Procurement, Planning, Logistics and Customer Services.
• Extensive knowledge of both outsource provider (BPO) services and shared service center operations. 
• Experience with high-impact and large-scale transformation efforts yielding significant value.
• High emotional intelligence (EQ) and influence skills, coupled with long-term strategic planning.
• Must have excellent stakeholder management skills across all levels of the organization. Feel equally comfortable on a shop floor or in a boardroom, including successfully interfacing/escalating with suppliers. 
• Must have knowledge of regulatory requirements for order entry, planning, manufacturing, testing, shipping, and quality assurance in a regulated industry.  Must also be familiar with designing and enforcing controls.
• Experience driving large-scale Continuous Improvement (CI) efforts to deliver results; CI certification preferred
• Experience managing large vendor relationships, including managing complex contractual relationships and standing up new large-scale global vendors
• Demonstrated track record of leveraging process and project management skills to deliver results
• Motivational people leader, capable of finding, coaching, and promoting a diverse and inclusive team of top talent

Location

The Supply Chain Shared Services Leader will ideally be located at one of our North America, Latin America or European office locations.

Ways of Working and Leadership Competencies We Value

• Focus on Consumers. We keep the needs of customers and consumers at the center of our work. Building strong customer relationships and delivering consumer-centric solutions. Seeing ahead to future possibilities and translating them into breakthrough strategies that delight our consumers.
• Play to Win. We aim high, measure our results, and live our values because winning with integrity matters. Setting aggressive goals and consistently achieving results, even under tough circumstances. Pushing past status quo to create new and better ways to solve problems and win.
• Move Fast. We turn decisions into action, remove barriers and seek progress over perfection. Stepping up to champion ideas, address difficult issues and say what needs to be said. Tackling challenges with a sense of urgency, seizing new opportunities and scaling winning solutions.
• Grow our People. We champion inclusion and encourage our people to ideate, innovate and contribute to their growth. Encouraging diverse perspectives, experiences and backgrounds that enable our winning culture.  Placing a high priority on developing self and others to meet career goals and the organization’s goals.

Total Benefits

Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.

• Great support for good health with medical, dental, and vision coverage options. No waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
• To Be Considered
• Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will decided in Kimberly-Clark’s sole discretion.

#Li-Hybrid

Salary Range: 272,820 – 352,660 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location

USA-GA-Atlanta-Roswell

Additional Locations

Singapore, USA-IL-Chicago, USA-TN-Knoxville, USA-TX-Dallas, USA-WI-Neenah

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time