Office Coordinator (Full Time) - Imaging Services

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

The Office Coordinator is the front-line contact for all customers of the Diagnostic Services Departments and is responsible for designated clerical and support tasks.

Key Responsibilities

• Provides support for all departments within Diagnostic Imaging Services, to include invoice processing, supply/inventory management, and general office support.
• Responds promptly and professionally to telephone inquiries and provides excellent service to all customers.
• Participates in meetings, performance improvement activities, and committees as assigned.
• Assist the Director with schedule management and other designated projects.
• Maintains compliance with all Federal, State, organizational, and departmental policies, procedures, and requirements.

Qualifications

Experience: One year of previous experience in a clerical support position, with at least six month’s experience in a hospital or physician office setting.

Education: High school graduate or equivalent required.

Knowledge/Skills:

• Must have excellent verbal, written, interpersonal and telephone communications skills.
• Must be able to multi-task and maintain quality of work.
• Must be able to utilize resources in an organized and efficient manner.
• Advanced knowledge of office procedures, medical terminology, and medical billing needed.
• Ability to effectively use computer hardware and software is necessary.
• Must be capable of dealing with stressful situations and difficult customers.

Preferences

College Degree or advanced education background.

Two years’ minimum experience with at least one year in a hospital or physician office.

Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]

This position requires 80-90% of the time sitting at a desk, working on the computer and/or phone, primarily reviewing patient accounts. The remaining 10% of the time is spent reviewing inventory and ordering/managing supplies for the departments.