Senior Manager Site Operations - Singapore, Taiwan, Hong Kong, South Korea

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Main Role Overview

Reporting to the Senior Director, Site Operations of Intercontinental, Japan, China and GPS, this role provides Site Operations leadership and expertise to support the General Managers in Singapore, Taiwan, South Korea and Hong Kong. This position will be located in Gilead Singapore Regional Office. The position will be a key member of the Intercontinental, Japan, China and GPS Site Ops Team which manages headquarters, offices, laboratory and material warehouses in 18 countries.

Core Responsibilities

• Determine, develop and execute the CEF site operational strategy.
• Provide country leadership, supporting the regional business and the global CEF team.
• Responsible for financial stewardship, provide forecast of financial budget and ensure spending within budget.
• Supervise Site Manager and Facilities Team to deliver efficient services across sites.
• Manage the FM teams to support the needs of the business located within the country.
• Work with the Workpace and Project Teams on capital projects and workplace initiatives to support the business in country and development of the site operation business system.
• Manage Leasehold Improvement, Churn and Operational Excellence projects as required.
• Manage delivery of capital projects including management of third-party suppliers.
• Develop an annual country plan and a 3-year financial forecast.
• Continued development of the hard and soft services strategy, ensuring appropriate SLA’s and KPI’s are developed and implemented.
• Strategies and executes optimised outsourcing solution.
• Provide support and advice to the business on matters relating to buildings mechanical, electrical, health, safety, environmental and security.
• Undertake regular technical reviews of M&E and EHS & Security and Business Continuity.
• Ensure legal compliance for all buildings and building services across countries.
• Provide technical advice on new project concepts: standard and quality of design, promotion of best practice and overall risk management to the business
• Coordinate monthly EHS Committee.

Performance

• Measure performance of site operation services to improve service delivery.
• Ensure that the Site Operation Masterplan remains accurate and relevant with up-to-date space plans and growth modelling data for country.
• Strengthen the current technical capabilities of the team and increase strategic competencies to better meet the requirements of the business
• Contribute to the setting, organising and prioritising of goals and objectives.
• Manage regional consultants or vendors related to all CRE property matters.
• Manage regional suppliers to review performance against contract using SLA’s and KPI’S.
• Manage site operations and sustainability data reporting.

Compliance

• Manage compliance of Buildings and EH&S and Security with local law and regulations.
• Lead the site Safety Council committee

Risk

• Supervise the service provider to mitigate the potential risks associated with Site Operations via site managers monthly risk register and escalating where necessary to Senior.

• Finance

• Maintain and manage the site operation financial budgets for the countries.
• Produce LE's in line with the Jun/Sept timetable.
• Act to minimise the impact of any variances against forecast.

Occupancy

• Engage regularly with HR and GM departments to review headcount plans. Ensure the Site Managers assess to average daily occupancy.
• Design stacking plan and work with site leads to ensure real time accurate seating allocation.

Business Partnering

• Engage with General Managers for Commercial Operations to explain the full Site Operation proposition.
• Engage with Security, IT, Procurement, Finance, EH&S, Business Continuity and Legal to ensure commitment to successful delivery of country plan.
• Create effective communication with occupants via the site leadership team.
• Supervise relationships with landlords and/or property managers.

Cip

• Identify and assist developing and implementing procedures and processes, promoting a consistent approach to Facilities management.
• Actively seek opportunities to optimize operation with the delivery of cost savings or improvement of service level.

Project, A&A and Move

• Conduct feasibility study, with option analysis from business needs.
• Provide inputs to fit out and design accordingly to standards and guidelines.
• Ensure delivery of green field, brown field, alteration and addition project within schedule.
• Manage move plan with effective communication to all stakeholders.

Profile

• Experience in third-party in-house contractor management.
• Must have extensive understanding and application of Facilities Site Operations and Management principles, concepts, practices and standards.
• Must have multi-year experience in managing both hard and soft services across Asia
• Must be able to work on highly complex problems in a variety of situations where analysis is required. Solve problems using considerable and rational judgement, leading to routine and specific recommendations.
• Must be a team player with sufficient experience of involvement with Senior Management.
• Proficient at collecting, analysing and understanding data. Use of techniques and methods to present data in a format that allows good management decision making.
• Effective communicator; experienced and proficient at presenting to various groups of people.
• Experience in Environmental, Health and Safety, Security and Sustainability.
• Specific Education & Experience

Musts

• Qualified Mechanical or Electrical Engineer or Architect or Building Surveyor with a minimum of 6 years relevant experience. (BEng, BSc, MSc) from an established University.
• 6 years progressive experience at managerial level and managing multiple sites across Asia.
• Experience of managing capital projects, ensuring EH&S compliance.
• Good English speaking, written communication and presentation skills.
• Experience in working with colleagues in different time zone with the expectation to take night calls where required.

Preferred

• Knowledge and Experience of working within the Pharmaceutical or a highly regulated sector.
• Master degree in a relevant discipline.

For Current Gilead Employees And Contractors:

Please apply via the Internal Career Opportunities portal in Workday.