Software Engineer II

In the Viva Learning team, we are on a mission to empower individuals, teams, and organizations with the skills they need to succeed in the era of Copilot and AI. Our team is building cutting-edge AI agents that deliver micro and structured learning experiences tailored to each user’s role, level, and learning style. These AI agents enable rich, task-based learning scenarios including AI-driven prompts, interactive role play, and personalized learning journeys. These innovations drive scalable, AI-powered upskilling and foster a culture of continuous learning—unlocking measurable impact for millions of users across the Microsoft ecosystem.

As a Software Engineer II in Viva Learning, you will join a team working on AI, analytics and reporting and Viva app integrations. You will build scalable and performant services and front-end UI, using engineering best. You will work to evolve the product with a customer-first approach and drive innovation, empathizing with our end-users’ needs and engaging to help define their key experiences. This opportunity will allow you to closely work with other engineers, managers, product, design and operations teams to create solutions that meet business requirements, and to drive engineering and operational excellence in Viva Learning.

The Learning product joined Microsoft as part of the Employee Experience (EXP) organization which includes Viva Engage, Viva Glint, Viva Insights and more. Team members engage directly with customers, iterate rapidly, and focus on solving the needs of employees around the world. Our culture is inclusive, casual, and high energy. Our team celebrates diverse backgrounds, and values passion for serving our customers. Our team has an efficient sense of accountability and provides its members with opportunities for learning and career growth.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Work closely with Product Management and Design disciplines to determine service and user requirements for a set of features, including but not limited to analytics, reporting and big data systems.
• With minimal guidance, learns to create and implement code for a product, service, or feature reusing code as applicable. Write high quality code, automated unit and integration tests. 
• Harness AI to maximize own and team’s engineering velocity and craft world-class AI-powered functionality
• Supports identification of dependencies, and the development of design documents for a product feature with oversight. Assists and learns about breaking down work items into tasks and provides estimation.
• Work well both independently and collectively in a team environment.  Ensure performance, scalability, and security of services used by millions of enterprise users.
• Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. 
• Embody our culture and values. 

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• Proficiency in Azure, .NET Core, Node.js, React, TypeScript, and RESTful APIs.
• Solid understanding of distributed systems, microservices architecture, and event-driven design.
• Strong problem-solving skills and ability to work independently in a dynamic environment.
• Experience in full-stack Web development including Web front-end development experience with JavaScript/Typescript and HTML5 and high-scale distributed systems/cloud service development.  
• Well-versed in building and shipping production grade software.  Experience with CI/CD pipelines, unit/integration testing, and monitoring/telemetry tools.
• Experience in leveraging AI to improve engineering processes as well as developing AI-enabled products.
• Good verbal and written communication skills and ability to work cross- team in collaborative environment. 
• OR equivalent experience.

Other Requirements: 

Candidates must be able to meet Microsoft, customer and/or government security screening requirements that are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. 

Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• Experience delivering highly secure, reliable and maintainable code.
• Ability to learn and grasp concepts quickly in a fast-paced environment is critical to success.
• Hands-on experience with modern AI-powered code editors such as GitHub Copilot, Cursor (or similar tools), with the ability to validate and refine AI-generated code.
• Experience building backend systems in Java/.NET for customer-facing web applications, including API design and implementation.
• Experience developing full stack applications using Web technologies like HTML, JavaScript, React, CSS, Typescript on the front end.
• OR Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.