Sr. Manager, Pharmacy Operations (Remote)

Summary

Omnicell has a dynamic opportunity for a Sr. Manager, Pharmacy Operations to provide overall management and leadership in the successful achievement of Omnicell Specialty Pharmacy Services’ objectives. This role promotes a high and consistent level of quality, efficiency, and expense management. The Manager works collaboratively with peers and key departments to streamline processes, optimize workflows, and ensure adherence to regulations, accreditation standards, and internal quality standards.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide departmental leadership and direction to build resource depth and maturity to meet support demands quickly and skillfully
• Continuously evaluate processes to improve workflow, quality, and efficiency for optimal patient outcomes
• Oversee medication dispensing programs, ensuring preparation, prescription filling, and computerized systems align with policies and procedures
• Develop and maintain standardized settings and processes within the pharmacy dispensing system to ensure quality standards are met
• Serve as gatekeeper for exceptions to standardized dispensing system settings and workflows
• Coordinate implementation and training for new processes and dispensing system enhancements
• Collaborate with departments such as Clinical, IT, and Implementation to ensure seamless integration and efficient operations
• Maximize productivity by aligning resources and skill sets to meet business demands
• Strengthen the Pharmacy Services team through effective hiring, professional development, and mentoring
• Model professionalism and sound business judgment
• Foster a culture of continuous improvement and collaboration
• Supervise Operations Managers and Dispensing System Coordinator
• Stay current on best practices to drive innovation and improvement

Education And Experience

Basic Qualifications

• Associate’s degree or Professional Healthcare Certification and 5 years of healthcare experience
• Minimum of 2 years of direct or indirect people management experience in a healthcare setting
• Active, non-expired License/Registration from the State Board of Pharmacy (if required by state)
• Active National Pharmacy Technician Certification (CPhT) — PTCB or ExCPT accepted
• Up to date on all continuing education requirements

Preferred Qualifications

• Bachelor’s degree
• 2+ years of project management experience
• 2+ years of experience managing remote team members
• 2+ years of experience working with patient management programs or specialty pharmacy
• Experience working with healthcare IT systems, data platforms, or technology tools used in pharmacy operations

Competencies

• Knowledge of federal, state, and local laws and regulations applicable to pharmacy practice
• Familiarity with workflow concepts in retail pharmacy
• Understanding of pharmacy dispensing system and workflow requirements
• Full comprehension of controlled substance regulations (DEA, state, and local)
• Knowledge of limited distribution processes for specialty pharmaceutical products
• Strong leadership capabilities, including:
• Time management and organizational skills
• Professionalism
• Strong interpersonal, communication, and problem-solving skills
• Team management and project facilitation
• Effective prioritization and delegation
• Positive, professional demeanor and presentation in all interactions

Work Environment and Physical Demands

• Requires travel approximately 30–40% of the time
• Must reside within 30 minutes of a major airport
• Operates in a healthcare setting with frequent standing and walking to storage shelves and filling counters
• Regularly required to talk, hear, and distinguish colors and shapes
• Moderately active role requiring standing and walking for the duration of the shift, and lifting up to 25 lbs
• Must be able to handle stressful situations calmly and courteously
• As Passionate Transformers, we find a better way to innovate relentlessly. 
• Being Mission Driven, we consistently deliver on our promises. 
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• Intellectually Curious, eager to think deeper to learn and improve.
• In Doing the Right Thing, we lead by example in ALL we do. 

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”    Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do:  We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.