Account Strategist, Google Customer Solutions (English, Japanese)

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in account management, sales, or marketing.
• Experience developing and pitching solutions through various channels (i.e., over the telephone, email, in-person meetings) to prospects.
• Ability to communicate in English and Japanese fluently to interact in this customer-facing role.

Preferred Qualifications:

• Experience in sales in a technology, advertising, media sales, or internet environment.
• Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
• Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
• Ability to multitask, with experience managing multiple accounts simultaneously while paying attention to detail.
• Ability to grow in a fluid environment with excellent problem-solving and creative thinking skills.

About The Job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors who maintain a focus on customer success by bringing the best Google has to offer. The Mid-Market Sales (MMS) team is a critical growth engine for customers in Google Customer Solutions, which looks after the various sized customers with a focused approach with multiple supporting specialist teams.

In this role, you will be focused on helping our customers elevate their digital maturity and achieve their business goals and marketing objectives by leveraging our Google solutions. Our customers include finance, healthcare, real estate, career, and so on who are developing their digital marketing capabilities. You will play a key role in unlocking growth from these customers by building relationships and orchestrating our Google advertising and digital solutions.

This is a customer-facing role that requires interactions in Japanese with local stakeholders.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
In this role, you will be focused on helping our customers elevate their digital maturity and achieve their business goals and marketing objectives by leveraging our Google solutions. Our customers include finance, healthcare, real estate, career, and so on who are developing their digital marketing capabilities. You will play a key role in unlocking growth from these customers by building relationships and orchestrating our Google advertising and digital solutions.
In this role, you will be focused on helping our customers elevate their digital maturity and achieve their business goals and marketing objectives by leveraging our Google solutions. Our customers include finance, healthcare, real estate, career, and so on who are developing their digital marketing capabilities. You will play a key role in unlocking growth from these customers by building relationships and orchestrating our Google advertising and digital solutions.

This is a customer-facing role that requires interactions in Japanese with local stakeholders.

Responsibilities

• Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
• Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.
• Own business process, by driving customer outreach, business pitches, solution implementation, and performance evaluation.
• Work towards quarterly business and product growth goals.