Senior Employee Benefits & Solutions Analyst

Reports to the Regional Employee Benefits and Solutions Manager, the incumbent is responsible for delivering employee benefits cross-border solutions supporting the employee lifecycle with a strong focus on efficiency and sustained effectiveness.  Oversee external provider management reporting requirements to support appropriate trends analyses, and to ensure accuracy of employee records management.

• Responsible for Country Benefits Inventory & Benchmarking. Support in identifying challenges and recommending solutions. 
• Country proposal or analysis for annual insured benefits (upgrade & downgrade). Special catch-up plan for the countries and budget forecast if needed. Ensure respective countries annual insurance (Term Life, AD&D, Medical, Critical Disease, Business Travel etc.) on time renewed.
• Support to create Regional Benefits Policy (framework, could be further adapted by country field HR), like annual leave, paid sick leave, long service award, employee caring etc. 
• Responsible for new policy / updated policy employee communication preparation and implementation (open-call /email/TTT to field HR etc.）
• Support in the integration and harmonization project for the acquired business; align locations practice into country framework.
• Provides responsive approaches to complex or escalated employee benefit questions. Be the askHR query L2 owner, when critical case assigned, coordinate local broker & insurer to properly answer the other benefits query regarding the countries in the region.
• Collaborates with country field HR team to improve the employee experience locally and/or regionally. Coaches and guides HR team and business leaders regarding the local/regional benefits topics.
• Provides guidance and interpretation of employee benefit policies, procedures and processes to ensure local adherence and identifies areas of risk.  Supports audits, compliance and other employee benefits programs locally.
• Supports the development and execution of key employee benefits projects and performs other duties as directed.
• University Degree in Human Resources Administration, Business Administration or a related discipline plus generally above 5 -7 years of Total Rewards (COE) experience.
• Demonstrated analytical and critical thinking skills.
• Excellent customer service and strong listening skills with an empathetic approach.
• Good interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.
• Ability to utilize multiple systems while handling customers/employees via phone, chat, email, etc.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.