Usher and Retail Associate (Box Office) - On Call (Horseshoe Hammond)

Rate of pay: $15.00/hr

Status: On Call 

Team Member Perks & Benefits:

• Great benefits including medical, dental, and vision!
• Enjoy discounts on shopping, travel, and more through our rewards program
• On-site employee dining options
• Paid orientation and on-job training provided
• Paid time off, 401K match, and life insurance
• And More!

USHER:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Ensures the Venue is maintained in a clean, sanitary and appealing manner, to Venue standards throughout the shift.
•Checks the room for proper seating order and checks neatness of seating area before show starts.
•Arrange floor seating according to applicable venue map; make sure seating signage is visible.
•Rearrange seating as needed post show and help clean up the room after performance.
•Handle difficult problems which arise during seating, ensuring customer satisfaction.
•Monitor the room for distractions or problems during the show; handle any issue that may arise properly.
•Ensure only guests with proper credentials obtain access to restricted areas.
•Maintain communication with other departments within the Venue to ensure a clean and safe environment.
•Scan tickets as guest enters venue, and scan exiting guests for re-entry.
•Greets guests and offers direction in locating their seats. Escorts full comps and guests who enter at show time to their seats.

Retail Clerk:

• ESSENTIAL DUTIES AND RESPONSIBILITIES:
• •Provide customer service and assist guest with questions on merchandise/services.
• •Retrieve cash drawer from vault at beginning of shift.
• •Perform point of sale functions; cash register, count change, and package goods, show tickets.
• •Clean and organize merchandise and fixtures.
• •Check-in, price and stock new merchandise.
• •Assist with arranging of merchandise on sales floor and/or rearranging current merchandise for promotions.
• •Document damaged items and notify supervisor.
• •Participate in physical inventory procedures.
• •Balance drawer at end of shift.
• •Notify supervisor of out-of-stock items, best sellers, and guests’ requests.
• •Perform other duties as assigned.

Join the thousands of winners at Horseshoe Casino Hammond! Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana.  Horseshoe boasts more than 2,100 slot machines and over 100 table games.  Even appetites win at Horseshoe Casino! Enjoy fresh dining options from The Eatery: Café and H Burger.  Horseshoe Hammond has been awarded Best Place To Work for the last 9 years!

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.