Mgr,Entpr Softw Dep & Op Sup

Position Title: Mgr,Entpr Softw Dep & Op Sup

Employee Classification: Mgr,Enterprise App Admin

College/Division: Information Technology

Department: 440570-IT STUDENT & BUSINESS SOLUTIONS

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (If Applicable):

• Target Hourly/Salary Rate:  107,543.29-139,806.07
• Appointment Full-time Equivalency:  1.0
• Exempt or Non-Exempt:  Exempt

Summary:  The Enterprise Applications Manager plays a pivotal role in supporting New Mexico State University's academic mission by overseeing the development, deployment, and maintenance of enterprise software systems, with a primary emphasis on ERP Student Functions and related administrative platforms. This position leads a team of IT professionals in designing, developing, and configuring both custom and third-party applications that enhance institutional operations. Responsibilities include preparing progress reports, managing technical projects, and ensuring timely delivery of software solutions that align with university goals. The manager also oversees desktop support, internal application administration, and secure file storage systems, while coordinating infrastructure initiatives with central IT. As a leader, the manager supervises personnel, facilitates training and development, enforces internal controls, and fosters a culture of excellence and accountability. This role ensures that enterprise systems remain reliable, scalable, and responsive to the evolving needs of students, faculty, and staff.

Classification Summary:
Responsible for the development, maintenance, and implementation of information technology and enterprise applications, systems analysis and programming activities that enable a major organization's business processes. Prepares activity and progress reports regarding applications systems analysis and programming sections. Applications Development may include both systems analysis and programming 'from scratch' or configuration of packaged products created by third parties. Manages IT professionals and project managers.

Classification Standard Duties:
Directs the development and maintenance of a major organization's enterprise application. Prepares activity and progress reports regarding applications systems analysis and programming sections. Applications Development may include both systems analysis and programming 'from scratch' or configuration of packaged products created by third parties. Responsible budgeting and technical projects. Responsible for Desktop, Internal software application and file storage administration and support. Interface with central Information Technology to coordinate infrastructure projects/tasks.Manages IT professionals who design/develop or acquire/adapt application software. Oversees the supervision of personnel, which includes: work allocation and scheduling, training, promotion and enforcement of internal procedures and controls, and problem resolution;evaluates performance and makes recommendatiions for personnel actions: motivates employees to achieve peak productivity and performance. Provides overall direction and guidance to assigned project managers and reviews project requests. Performs miscellaneous job-related duties assigned.

Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:Five (5) years of experience directly related to the standard duties as outlined.; Equivalency:An additional four (4) years of directly related professional experience may be substituted for the required bachelor’s degree. A master’s degree in a related filed may substitute for up to two (2) years of the required experience.; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University's mission, vision and goals.; SKILLS:short- and long-term planning; problem analysis and resolution; report preparation and presentation; interpersonal and organizational communication, both oral and written.; ABILITIES:develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities.

Job Duties and Responsibilities
Directs the development and maintenance of a major organization's enterprise application. Prepares activity and progress reports regarding applications systems analysis and programming sections. Applications Development may include both systems analysis and programming 'from scratch' or configuration of packaged products created by third parties. Responsible budgeting and technical projects. Responsible for Desktop, Internal software application and file storage administration and support. Interface with central Information Technology to coordinate infrastructure projects/tasks. Manages IT professionals who design/develop or acquire/adapt application software. Oversees the supervision of personnel, which includes: work allocation and scheduling, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions: motivates employees to achieve peak productivity and performance. Provides overall direction and guidance to assigned project managers and reviews project requests. Performs miscellaneous job-related duties assigned.
Oversees and performs the efficient deployment of enterprise software solutions, ensuring their ongoing operational support and maintenance. Manage technical projects, delivering projects on-time ensuring staff complete tasks on schedule. Maintains and configures the NMSU’s ERP system with focus on .Student Functions and other systems.

Preferred Qualifications

ITIL Preferred, Preferred experience managing technical staff successfully; preferred 5 years ERP system experience, currently Ellucian Banner.

• Special Requirements of the Position
• Must be authorized to work in the United States. Visa sponsorship is not available for this position.

Department Contact:  Bernie Maestas, 575-646-7383, bmaestas@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions And Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.