Account Coordinator

Description

Midwest Valve Services, a Novaspect Inc. company, is currently offering an opportunity for an Account Coordinator to join our team in Woodbury, MN. The successful candidate will perform various order management functions including day to day customer support, order entry, purchase order management, and expediting.

Account Coordinator Essential Duties and Responsibilities:

Customer Service:

• Customer facing/day to day phone support
• Develop strong working relationships
• Knowledge of appropriate business practices and procedures
• Participate in customer meetings as required
• Provide day-to-day phone support to customers, addressing inquiries and resolving issues promptly and professionally

Order Entry & Management:

• Manage aspects of customer orders including order entry, purchasing, invoicing
• Reconcile customer purchase orders across various business areas, ensuring accuracy in detail such as payment terms, shipping information, and payment details
• Procure necessary parts through purchase order entry, vendor correspondence, pricing, and overseeing timely delivery
• Navigate efficiently between multiple software programs
• Expediting of parts and/or products
• Evaluate quotes and customer requirements to compile and present an effective Job Packet
• Oversee inventory and manage all shipping and receiving operations
• Perform other duties as required

Requirements

Account Coordinator Education And Experience:

• High School Diploma Required. Bachelor’s Degree preferred
• High computer application literacy including and ability to learn internal business systems
• Understand order processing systems
• Quickly embrace, learn, and apply new technology and/or procedures
• Strict attention to detail
• Excellent interpersonal, verbal communication skills and proven ability maintain high customer service
• Ability to read/understand product instruction manuals

Account Coordinator Physical Requirements:

• Ability to lift 25lbs on a regular basis
• Ability to load and carry cumbersome objects
• Ability to work extended hours on a computer
• Ability to operate a company vehicle to transport shipments to and from customer sites

Account Coordinator Pay:

• Hourly Pay Range: $25-$28
• Overtime eligible

Account Coordinator Benefits: Recognized with a Top Employee Benefit Plan Award in 2020, below you will find our outstanding total rewards package when you join our team including:

• Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, & Safety Time (PSST)
• 401K with 6% company match
• Employee Stock Ownership Program (ESOP)
• Excellent health & wellness benefits
• Student debt & tuition reimbursement

Account Coordinator Schedule:

• On-Site Monday - Friday: 7:30am - 4:30pm

Account Coordinator Location: Woodbury, MN

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.