Senior Institutional Investment Operations Representative

About This Role:

Wells Fargo is seeking a Senior Institutional Investment Operations Representative

In This Role, You Will:

• Perform a variety of operational tasks for complex institutional trades or process extensive knowledge of systems
• Provide ideas for improving or implementing processes
• Perform moderately complex duties such as processing, researching inquires, and reconciling transactions
• Review time sensitive documents
• Provide training or work direction to less experienced staff
• Support audit requirements within the process
• Address compliance and corporate governance issues for the department
• Lead or participate in projects
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal and external customers as per prescribed process or procedure
• Identify and drive process re-engineering or transformation opportunities within the process
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• MBA or an advanced degree (or equivalent exp.)
• 4+ years of experience in OTC Derivative Confirmation
• Strong interpersonal and influencing skills, with the ability to build strong partnership with business stakeholders and other support functions
• Strong organizational and project management skills with demonstrated ability to manage expectations and deliver on commitments
• Ensure the process of drafting, reviewing Confirmations and matching are completed on timely basis 
• Escalate in a timely manner within the Operations group and Middle Office to ensure prompt resolution of exceptions/disputes
• Ensure all client queries/disputes are solved within the timelines  
• Understands needs and sensitivities of internal and external clients and proactively ensuring these are met
• Displays sound working knowledge around derivatives products, terminologies and trade life cycle
• Acquainted with ISDA standards & definitions
• Ensure all high-risk items are flagged off to the management on timely basis and the escalation matrix is followed
• Involve in the various system implementation UAT testing
• Builds relationship with businesses and counterparties to ensure effective escalation and timely resolutions
• Partner with Technology to identify/ resolve system issues, and implements system enhancements to increase efficiency
• Swiftly Identifies potential risks in operational processes; develops and implements controls to mitigate related risk
• Displays strong analytical skills to improve workflow to increase operational efficiency

Job Expectations:

The Derivatives Confirmation Support team is responsible for following up with and ensuring that the client has fully executed their trade agreement document. Team members will communicate with customers over a variety of means (phone, e-mail, and chat, message board) to follow up and ensure transaction information is correct and complete. The window to receive the executed version is the trade day +1 or +2 (the latest) per regulatory requirements.

Team member is responsible to follow up with and ensuring that the client has fully executed their trade agreement document and ensure transaction information is correct and complete for OTC Rates, Credits, Equity, FX and Commodities trades. All Client queries are resolved within timeline. Act as point of contact between front office, legal and internal stake holders to resolve the disputes on timely manner.   

Posting End Date:

2 Oct 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

1. Third-Party recordings are prohibited unless authorized by Wells Fargo.
2. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.