Junior Analyst - Hybrid Remote - Porto

Tasks

• Analyze and translate business requirements into functional specifications
for CMS.
• Configure CMS applications to align with business needs and optimize
workflows.
• Maintain and improve software requirements, user stories, and
documentation.
• Support SQL-based configuration and database manipulation tasks.
• Monitor application performance and ensure optimal availability.
• Handle incidents, service requests, and user support tickets.
• Provide post-implementation support and training to end-users.
• Document and track defects, proposing proactive solutions.
• Participate in stakeholder meetings to gather and clarify requirements.
• Assist in CMS demonstrations and presentations.
• Communicate effectively with cross-functional teams and external
vendors.
• Support testing activities, including defect tracking and validation.
• Ensure quality delivery of functional changes and releases.
• Coordinate change requests and maintain release calendars.
• Track deployment progress and document release activities.
• Align stakeholders and communicate release schedules.
• Ensure compliance with SLAs and support budget/resource optimization.

Requirements

• Bachelor’s or Master’s degree in Software Engineering, Business
Informatics, Computer Science, or related fields.
• 1–3 years of experience in Contract Management Systems or IT roles
(internship or junior level).
• Experience or knowledge in Agile environments (SAFe, Scrum, Kanban) is a
plus
• Proficiency in SQL and database manipulation.
• Familiarity with tools like Jira, Confluence, and MS Office 365.
• Understanding of SDLC and functional analysis principles.
• Strong communication and collaboration abilities.
• Analytical thinking and attention to detail.
• Initiative, accountability, and a team-player mindset.
• Fluency in English (written and spoken