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Office

SAN FRANCISCO, CA, US

Full Time

Description

Job Summary:

The Diplomat/Care Monitor works closely with onsite staff, providing support and monitoring of the site to ensure a safe environment for staff and residents. Site Monitor reports to the Site Manager. 

The schedule for this position is shift-based. Swing shift is from 3pm – 11:30pm. 

Shifts may change as needed to meet operational needs. 

Essential Functions:

  • Refer any operational, security or client issues, including de-escalation needs, to the Site Manager.  
  • Assist Site Managers with client needs, including; delivering toiletries, towels, linens, and other items as needed, and escorting cleared (asymptomatic) clients to their rooms.  
  • Engage participants to help orient them to the hotel site.  
  • Deliver meals to participants’ room doors.  
  • Support monitoring the site and reporting violations of hotel/motel rules and regulations.  
  • Prepare participant rooms for occupancy (e.g., apply mattress covers, pillow covers, stock room with supplies, etc.).  
  • Assist with setting up participant intake tables.  
  • Perform light-duty cleaning and sanitation duties in the common areas utilized by the staff.  
  • May be given other duties in support of the site management.  
  • Flexible and willing to perform other tasks as assigned. 

Other Skills, Knowledge, And Abilities:

  • Understanding of substance use and harm reduction strategies, preferred
  • Job type: Full-time
  • Pay:  $25.00 per hour 
  • Benefits: Full medical, vacation/sick leave, 403(b)
  • Physical Requirements: Must be able to lift up to 50 pounds.  

Requirements

  • Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.  
  • Ability to work successfully both independently and cooperatively.  
  • Ability to speak, read, and write clearly in English.  
  • Ability to successfully and efficiently complete tasks in an environment with background noise and interruptions.  
  • Record keeping and confidentiality:  
  • All information seen/heard at an emergency housing site is CONFIDENTIAL. This includes the site name and address, and any information about guests or staff.  
  • Sign in and out daily.  
  • Complete the Activity Log form for every shift. 
  • Demonstrates a strong understanding of the city and state political and community service environment (e.g., community service leaders, partners, organizations, critical state-wide community service needs, legislative leaders, government officials, major stakeholders, etc.).  
  • Previous government relations, non-profit, and grassroots organizing experience is strongly preferred.  
  • Non-profit experience working in local or state government is preferred. 

Care Monitor (Swing)

Office

SAN FRANCISCO, CA, US

Full Time

September 26, 2025

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Bayview Hunters Point Foundation