Clinical Lab Representative, Laboratories-Clinical, Part-Time, Days (Every Other Saturday)

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. 

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. 

Company:

Marin General Hospital dba MarinHealth Medical Center

Compensation Range:

$27.44 - $41.15

Work Shift:

8 Hour (days) (United States of America)

Scheduled Weekly Hours:

38

Job Description Summary:

Under general supervision the Clinical Laboratory Representative performs as customer service center representative for the Laboratory. Facilitates communication with patients, outpatient physicians’ offices, the Laboratory, and between patients, staff and other units in the hospital. Problem solves concerns for doctor’s offices, nursing units and physicians. Provides lab results via telephone mail and fax. Perform patient registrations as assigned, including stat registrations. Further responsible for preparing materials including ABN’s and ICD9 codes as related to the registration process.

Job Requirements, Prerequisites and Essential Functions:

EDUCATION
High School diploma or equivalent preferred.

EXPERIENCE
Experience with customer service related job duties
Experience within a Call Center Preferred
Ability to communicate in Spanish as a second language preferred

LICENSURE AND CERTIFICATIONS
Integrative Agitation Management (IAM) Required within 30 days of hire

PREREQUISITE SKILLS
1. Ability to work in teams in which all members are mutually accountable
2. Ability to work collaboratively with team members, hospital staff, patients, and physicians
3. Capable of organizing multiple tasks and using good time management and attention to detail
4. Demonstrated professional telephone skills
5. Understanding of medical and laboratory terminology, Medi-Cal, and Medicare forms
6. Basic computer knowledge with the ability to do data entry and retrieval
7. Demonstrated verbal and written communication skills
8. Ability to read, speak, write, understand, and follow English and written instruction

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email TalentAcquisition@mymarinhealth.org to initiate the process.

MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.

The compensation for this role listed on this posting is in compliance with applicable law.  The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications.  This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position.  Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy.  Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.