Data Integrity Specialist - Development

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.  

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

About The Position

The Data Integrity Specialist role is primarily responsible for ensuring accurate and timely commitment of gifts and record management with direct management of duplicate record reduction processes. Additional responsibilities include continuous process improvement regarding donor record maintenance; accurate gift entry that meets all gift recording standards, requirements, and applicable laws; exceptional donor frontline service via the inbound donor contact line; assist with management of donor email inboxes.

Main Duties:

• 1. In conjunction with CW IT, manage the duplicate record maintenance process that minimize the volume of duplicate records in the database of record.
• 2. Verify donor biographical information for accuracy; correct and/or update donor records using standardized processes as defined by group manager.
• 3. Evaluate data integrity processes and recommend manual or automated solutions continuously.
• 4. Provide excellent donor communication and experience through the donor phone line and designated donor email inboxes.
• 5. Ensure timely and accurate entry of gift information from direct source and/or via import from external gift processing center.
• 6. Following gift entry guidelines (CASE and IRS rules), ensure gifts are recorded accurately and meet gift accounting requirements.
• 7. Serve as backup for specialized gift entry functions which include matching gift program, wire/ACH gifts, check deposits, and restricted gifts.

Required and Preferred Education and Experience: 

• Required: High school education/G.E.D. plus minimum of two years’ experience in records management or data/gift entry.
• Preferred: Associate or bachelor’s degree in any discipline. Prior experience working in nonprofit or higher education gift or records management.
• Qualifications: 
• • Incumbent must be able to work independently and meet or exceed target entry goals.
• • High proficiency working with technology and ability to translate raw data from reporting tools to action tasks.
• • Excellent organizational skills with a meticulous attention to detail.
• • Demonstrated ability to interact in an informative and engaging manner with donors and peers.
• • Proficiency with automated reporting, donor databases, and Microsoft Office Suite.