Document Controller (1st Shift)

Position Summary

The Document Controller is responsible for creating, managing and distributing Customer and Regulatory compliant labels and materials and the inventory in a Regulated cGMP Environment.

The Document Controller will support the Business in operating as outlined in the Crescent Way and 3P’s:

• Purpose
• Process
• People

While building on our Culture of:

• Doing It Right
• Doing It Safe
• Doing It Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing It Safe.
• Ensure Safe and well-maintained Work Environment and conditions throughout all workspaces, facility and surrounding areas.
• Actively participate in Safety Sentinels to support cultivating and promoting a Safety-First Culture.

People

• Approach all activities and tasks with a motivated “can do” attitude and identify ways to help streamline Crescents processes.
• Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.

Productivity

• Identify, drive and support all Continuous Improvement (CI) efforts.
• Prepare job bins/dockets as required by the customer.
• Create labels per customer specifications
• Receiving of incoming customer supplied labels
• All other duties as assigned, including but not limited to the identification and training of an individual capable of successfully completing all stated Key Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence.

Quality

• Ensure compliance with corporate quality manual.
• Maintain journals and daily summary logs as required.
• Complete operational paperwork validations as required.
• Create labels per customer specifications
• Responsible for all label inventory

Customer Value

• Ensure processes, programs and controls are intact and executed against to deliver top quality products to all Crescent customers.  

Financial

• Improve organizational efficiency and waste reduction.

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company, and doing what is right for our People.  Continually improving the quality of our products and services.  Monitoring and measuring every key ingredient which could negatively impact our quality.  Doing it Right ensures we will always be a Premier Service Provider.

• Systematic Trainer: willing and able to develop People
• Process Oriented: able to follow structure where it exists and create (document) structure as needed
• Resilient: able to deal with the unexpected and not easily flustered
• Detail Oriented: organized and follows up to ensure Quality tasks to completion
• Work Ethic: task and big picture focused with a willingness to extend the extra effort
• Time Management: assess and understands priorities and executes with a sense of urgency

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential.  A safe environment where all forms of risk are assessed and controlled.  A safe environment open to new ideas, where our people’s opinions and overall well-being count.  A diverse environment where everyone fits in and can be successful.

• Self-assured Communicator: clear and concise; balanced talker and listener
• Conflict Management: can effectively assert and manage conflict and confrontational situations. Holds self and others accountable.
• Temperament: patient, firm and flexible, energetic and enthusiastic, solutions oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well.  Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone.  At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Process Oriented: able to follow structure where it exists and create (document) structure as needed
• Resilient: able to deal with the unexpected and not easily flustered
• Detail Oriented: organized and follows up to ensure Quality tasks to completion
• Work Ethic: task and big picture focused with a willingness to extend the extra effort
• Time Management: assess and understands priorities and executes with a sense of urgency

Work Environment / Physical Demands

• Fast paced environment, requiring Quality Coordinator to adapt to constant changes in schedules, volumes, staffing and shift requirements.
• Ability to frequently sit, stand for long periods of time, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.

Knowledge, Skills, & Capability

Basic Math and Reading Skills

The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.

Decision Making

Self-driven to continually monitor the production line and make the decision necessary to improve the workflow and output.

Communication Skills

The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.

Motivation

Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste.  Ability to accept and embrace change.

Information Process

Determining how information fits together and how the information relates to production efficiency.

Problem Solving

The ability to break a problem down into steps and produce a logical timely solution.

Time Management

The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the multi-faceted position in a fast-paced work environment.

Systems Usage

• Pack Manager
• Label View
• Qcloud
• QuickBase

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• High School diploma or GED
• Highly proficient with a computer
• Ability to communicate effectively through oral and written communications
• Highly detailed and organized

Preferred Qualifications:

• Regulatory cGMP manufacturing experience
• Experience with ERP / MRP Systems

We will know that the Document Controller is successful if they can:

• Support applicable cGMP & Customer compliant Operations
• Consistently perform label and paperwork duties without specification or process deviation

Pay Range$19—$19 USD