Room Service Management Intern

Company Description

Step into the world of luxury service and develop your leadership skills.

At Sofitel Legend The Grand Amsterdam, we do not just deliver food, we create exceptional in-room experiences. As a Room Service Management Intern, you will be part of a passionate team where operational excellence meets five-star hospitality. This internship is your opportunity to grow into a future leader within the food & beverage world.

Job Description

What you will be doing

This internship offers a great mix of hands-on experience, coordination, and creative input. Under the guidance of the Assistant Room Service Manager, you will:

• Shadow and support the management team during daily operations
• Create and manage the team schedule for smooth service planning
• Take and process guest orders with attention to detail
• Contribute to cost control and waste reduction strategies
• Support and guide the team during service moments
• Assist in preparing internal trainings, such as upselling and LQA standards
• Brainstorm ideas for seasonal menu updates and improvements

You will collaborate closely with the kitchen, breakfast, butler and restaurant teams, a great opportunity to understand the full guest journey from behind the scenes.

Qualifications

What you will bring to the role

• A proactive attitude and a people-first mindset, hospitality is your main drive
• A hands-on personality who isn't afraid to take ownership and share feedback
• Strong communication skills, acting as a spider in the web to align guest wishes with all departments
• Creativity and curiosity, always looking for ways to improve the guest experience
• Enrolled in a hospitality education and available for a minimum of 5 months
• You thrive in a dynamic environment and don't believe in a 9-to-5 mindset
• You're ready for an all-around challenge that will shape your hospitality future

Additional Information

What's in it for you?

At The Grand, we believe in nurturing talent. You will find yourself in an environment where personal growth is at the heart of everything we do.

• A challenging internship in a prestigious five-star hotel
• Training provided by our dedicated Learning & Development Manager
• Opportunities for cross-training in other departments
• Career advancement possibilities within The Grand or other Accor hotels worldwide
• An internship allowance of €600 gross per month (based on a 38-hour work week)
• Travel cost reimbursement, if applicable
• Complimentary meals in our staff restaurant
• 50% discount in our restaurants and at other 4- and 5-star hotels in Amsterdam