Business Analyst

Company Description

• Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people 
• Gain industry recognition through exclusive certifications and hands-on learning experiences that shape your career trajectory 
• Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions. 

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create better products and services. 

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. 

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. 

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. 

Job Description

This role is centered around providing advanced systems analysis, design, development, and ongoing support for application software. As a Business Analyst, you’ll be instrumental in bridging business needs with technical solutions, ensuring that both BAU processes and new initiatives are supported effectively.

You’ll work closely with stakeholders to manage requests, resolve issues, and guide enhancements across software platforms. Your responsibilities include analyzing existing processes and applications, identifying business rules and constraints, and recommending improvements through root cause analysis and problem-solving.

You’ll collaborate with Product Owners, Development Managers, SMEs, developers, and testers to refine features, create user stories, and ensure traceability throughout the development lifecycle. This includes facilitating workshops, conducting requirements walkthroughs, coordinating multi-system solutions, and supporting testing across Dev, SYS, and UAT environments.

The role demands agility in managing multiple initiatives, navigating legacy systems with complex dependencies, and contributing to transformation programs. Your ability to lead cross-functional collaboration and maintain clarity in rapidly changing priorities will be key to success.

Qualifications

• Experience/competent understanding of Life Insurance
• Insurance and/or Finance experience is preferred
• Experienced in Agile delivery
• 3+ years’ experience as a business analyst
• Proficient in writing User Stories
• Strong experience in product development using an Agile approach
• Experience with legacy systems

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.  
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

#Li-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.