Data Center Technician

This role supports Arvato’s newest data center services, delivering critical solutions such as high-security transport, white-glove delivery, and technical support. Our clients include hyperscale data center operators, high-tech freight forwarders, co-location providers, and Software as a Service (SaaS) companies.

The Data Center Technician assumes a critical role in the installation and upkeep of cabling to guarantee seamless operations of hardware networks, including equipment and server/network rack decommissioning.

Your Tasks

• Arrive at clients’ sites on time, with all required equipment, uniform, procedures, documentation, and PPE.
• Cable server racks by patching and dressing fibre and copper cables (in certain regions, and training will be provided).
• Provide industry-leading customer service levels by always acting professionally with clients and colleagues.
• Follow clients’ procedures and requirements, including health and safety, and security.
• Communicate with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely, and efficient manner. Reports include arrival times, delays, safety concerns, and completion times.
• Complete daily checklists and providing reports on daily activities or tasks, including other general administration tasks.

Your Profile

• Valid driving license with a good driving record.
• Ability to travel for business needs.
• Basic experience with hand and power tools.
• Experience with Microsoft Word, Excel, Teams and email.
• Prior experience in a data center, logistics or construction environment preferred.
• Knowledge of network cabling, optic types, and test equipment preferred.
• Familiarity with common networking terms, cabling infrastructure best practices and methodologies preferred.
• Prior experience with medium to large, complex project scopes and ambiguous details within work environment strongly preferred.
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters preferred.
• Understanding of infrastructure technologies, including Routers, Switches and other network gear preferred.

We Offer

• Medical, Dental, Vision, Life Insurance, and Disability Pay. 
• 401(k) with company matching up to 6%. 
• Paid Time Off, including paid holidays. 

• Flexible Spending Accounts.

• Voluntary benefits such as legal and financial assistance, pet insurance, and more. 

• Employee Assistance Program.

• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. 

• Commuter Benefits.

• Employee Engagement Activities.

• Compensation: $27.00/hour.