Technical Account Manager

We offer you the opportunity to join the leading Spanish company in the IT sector, with more than 25 years of experience and one of the most solid track records as a provider of technological solutions for companies.

We are a growing company with more than 400 employees and offices in Logroño, Madrid, Barcelona, Seville, Bilbao and Valencia.

Since August 2013, we have been part of the IONOS Group, Europe's leading digitalisation partner for small and medium-sized companies.

In short, we are a multicultural team that’s passionate about technology, bringing our professional experience from over a dozen countries: Germany, Argentina, Spain, the United States, France, the Philippines, Italy, Poland, Portugal, the United Kingdom, Romania...

Are you passionate about cloud technology and enjoy working closely with customers? 🚀
At Arsys, part of the international IONOS Group, we are looking for a Technical Account Manager (TAM) who combines technical expertise with a customer-first mindset to help our strategic partners get the most out of our advanced cloud solutions.

What Will You Do?

• Be the primary technical point of contact for key customers, guiding them in the use and evolution of our cloud solutions.
• Coordinate and oversee technical projects and implementations, ensuring smooth delivery.
• Act as the bridge between customers and internal teams, guaranteeing service quality and SLA compliance.
• Identify opportunities for improvement and propose solutions that bring added value.

What We’Re Looking For

• Previous experience in technical account management, advanced support or technical project management (TAM, Service Manager, Technical PM or similar).
• Strong knowledge of cloud computing, systems administration (Linux/Windows), virtualization, and hosting environments.
• Ability to manage technical projects end-to-end.
• Excellent communication and organizational skills, with strong customer orientation.
• High level of English (very valuable).

What We Offer

• Join a leading company in cloud solutions, backed by the international strength of the IONOS Group.
• Flexible location: preferably hybrid in Logroño, Barcelona or Madrid, but remote profiles are also welcome.
• Work with an expert, dynamic and collaborative team.
• Ongoing training and professional development opportunities tailored to you.

 At Arsys, you’ll have the chance to grow alongside experts, working on high-level cloud projects with the global backing of IONOS.