Executive Housekeeper

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. 

Job Description

We are seeking a highly organised and experienced Executive Housekeeper to join our prestigious Hotel Queen Elizabeth II (QE2) at Dubai's Port Rashid in the UAE. As the Executive Housekeeper, you will be responsible for overseeing all aspects of the housekeeping department, ensuring exceptional cleanliness and guest satisfaction throughout our establishment.

• Ensure all guest rooms, public areas, and back-of-house spaces meet hotel cleanliness and maintenance standards
• Supervise daily housekeeping and laundry operations, including cleaning schedules and task assignments
• Coordinate uniform management, storage, and distribution of housekeeping supplies
• Conduct regular inspections to maintain quality and identify repair or maintenance needs
• Maintain optimum productivity while meeting hotel housekeeping standards
• Liaise with the Front Office for room transfers, guest requirements, and billing coordination
• Monitor and control the inventory and usage of linens, uniforms, and cleaning supplies
• Ensure timely and accurate replenishment of linen and uniforms
• Organize staff rosters to ensure adequate coverage at all times
• Lead staff meetings, conduct training sessions, and support staff development and retention
• Prepare housekeeping reports and contribute to annual business planning
• Comply with hotel policies, attend interdepartmental meetings, and support smooth operations

Qualifications

• Bachelor's degree or diploma in Hospitality Management or related field preferred
• Minimum 3-5 years of housekeeping experience in a luxury hotel environment, with at least 3 years in a managerial role.
• Strong leadership and people management skills
• Knowledge of Housekeeping and Laundry management systems
• Excellent organizational and time-management abilities