Senior DevOps Engineer

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

The Senior DevOps Engineer is a key member of our team responsible for ensuring we are developing cutting edge and best-in-class systems across PAR’s SaaS product lines. The DevOps team is tasked with implementing DevOps principles within all software development teams and driving improvement, innovation, and market dominance through these principles.

As a Senior DevOps Engineer at Punchh, a part of PAR Technology, you will play a critical leadership role in shaping and maintaining a highly scalable, resilient, and automated cloud infrastructure that powers restaurant operations worldwide. If you are passionate about automation, cloud reliability, and engineering excellence, this is the opportunity for you!

Position Location:

Remote, United States

Reports To:

Director, DevOps Cloud Operations

What We’Re Looking For:

Requirements:

• 9+ years of experience in Cloud, DevOps, Site Reliability Engineering (SRE), or Platform Engineering roles.
• Deep expertise in cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform, CloudFormation, or Pulumi) at enterprise scale.
• Strong scripting and automation experience (Python, Go, Bash).
• Hands-on experience with AWS services: EKS, S3, SNS, SQS, DynamoDB, RDS, VPC, API Gateway, Lambda, EC2, etc.
• Extensive Kubernetes production experience.
• Advanced Linux systems administration and troubleshooting skills.
• Strong networking knowledge: TCP/IP, DNS, Load Balancing, SSL/TLS, VPNs, and Cloud Networking.
• Experience implementing CI/CD pipelines (Jenkins, GitHub Actions, ArgoCD, GitOps).
• Expertise in observability/monitoring tools (Prometheus, Grafana, ELK, New Relic, DataDog).
• Security-focused mindset with IAM, secrets management (HashiCorp Vault, AWS Secrets Manager), compliance frameworks.
• Leadership experience mentoring engineers and driving DevOps best practices.
• Strong problem-solving skills with a data-driven approach.

Additional Skills:

• Strong collaboration skills across distributed teams.
• Passion for automation and continuous improvement.

Unleash your potential: What you will be doing and owning:

• Lead design, implementation, and maintenance of scalable, resilient cloud infrastructure for Punchh applications.
• Architect and optimize CI/CD pipelines to ensure fast and reliable delivery.
• Drive automation across infrastructure, deployments, monitoring, and security.
• Collaborate with engineering teams on observability, alerting, and incident response.
• Enhance security and compliance through best practices in access control, encryption, and audit logging.
• Develop and maintain disaster recovery and HA strategies.
• Mentor DevOps engineers to elevate technical skills and culture.
• Evaluate and integrate emerging DevOps tools and technologies.

Interview Process:

• Interview #1: Phone Screen with Talent Acquisition Team
• Interview #2: Video interview with the Hiring Manager (via MS Teams)
• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.