Engineering Manager - Client Communications

Who Is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come Do The Best Work Of Your Life At Boulevard

As an Engineering Manager at Boulevard, you'll lead a team of talented engineers building the platform that powers thousands of self-care businesses. You'll balance technical leadership with people management, fostering a culture of excellence while delivering impactful products.

The Client Communications team’s mission is to enable customers to foster deeper relationships with their clients by connecting them with the correct information at the right time across available channels. The Client Communications & Marketing team brings this mission to life by powering SMS, email, in-app messaging, and marketing tools that help self-care businesses engage clients with timely, personalized, and reliable communications, from appointment reminders to campaigns that drive business growth, ensuring every message builds trust and delivers value.

What You'Ll Do Here:

• Lead and develop a team of 5-8 engineers across various experience levels
• Conduct regular 1:1s, performance reviews, and career development planning
• Partner with Product Management and Design to define and deliver team roadmap
• Drive technical excellence through code reviews and architectural guidance
• Build a high-performing team culture focused on collaboration and growth
• Manage team delivery, removing blockers and ensuring successful execution
• Contribute to hiring, interviewing, and onboarding new team members
• Participate in on-call rotation and lead incident response when needed
• Balance hands-on technical contribution with team enablement

What You'Ll Need To Thrive:

• 5+ years of software development experience with 1+ years of people management
• Proven ability to lead and develop engineering teams
• Strong technical background with ability to provide architectural guidance
• Experience with agile development and delivery management
• Excellent communication and stakeholder management skills
• Track record of building inclusive, high-performing teams
• Ability to navigate ambiguity and drive clarity for your team
• Experience with remote team management and async collaboration

Nice To Have:

• Previous experience in B2B SaaS or marketplace platforms
• Background in marketing, scheduling, or commerce platforms
• Experience with Elixir, React, or similar technologies
• MBA or advanced degree in a related field

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

• ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 
• 🏝 Take a break whenever you need with our flexible vacation day policy. 
• 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. 
• 💚 Family planning resources and specialized support programs. 
• 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 
• 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.