Assistant Manager - Process Training (Airlines/GDS/Travel) - Gurgaon - REF82118B_2025189942

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Travel experience and experience of GDS is a Must To Conduct NHT for travel processTo get the refreshers and floor briefings conducted as and when requiredTo evaluate and provide feedback to the training manager on amendments to the training materialManaging end to end NHT and OJT for the processExpert in coachingExcellent in communicationEye for detailPrepare Training reportsExcel

Qualifications

Graduate/ Undergraduate