Carrier Relations Manager II

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Position Objective/ Summary:

Responsible for managing a set of vendors and the associated spend which supports Lumen Asia Pacific’s budget. This will include relationship development, creation and execution of vendor strategy, contract negotiations to reduce cost and enhance product offerings, management of contractual terms and conditions to ensure compliance, communication of vendor strategy and capabilities to internal stakeholders, and facilitation of the vendor performance management process and direction of improvement plans.

The Main Responsibilities

• Addresses at least 2 real-time feeds daily of keyed orders by identifying cost saving alternate routes.
• Communicates correct meet-points and NNIs on the network connecting to our vendors with the alternative cost-savings solutions.
• Maintains yearly cost-savings budget for the Reroute cost savings program.
• Verifies billing integrity newly implemented and installed alternate cost saving solutions and oversees any disputes with Billing and our vendors.
• Provides feedback to the Carrier Managers on the vendors’ pricing, delivery, and any other competitive info.
• Works cross-functionally with Product Management, Provisioning, Sales Engineering, Billing, and Network Planning.

What We Look For In A Candidate

Requirements:

• Bachelor Degree in Business/ Finance/ Telecommunications
• 5 years of relevant experience in a similar role, with strong relationships with major carrier providers in Asia Pacific
• Excellent communications (English and Chinese, verbal and written), interpersonal skills, and problem solving abilities, and the ability to work with a globally diverse team.
• Business and financial acumen, individual must be self-motivated, adaptive to changes and results-oriented.
• Ability to build strong cross-departmental business relationships
• Operational experience in telecommunications (Provisioning, Planning, Marketing, Project Management, Account Management or Contract Management)
• Proven experience in negotiating MSAs and SLAs, and establish brand new vendors.
• Ability to interpret terms and conditions of purchase agreements and LEC tariffs, and use that knowledge to solve problems and create opportunities
• Ability to manage and prioritize multiple projects and issues at the same time
• Solid knowledge of last mile access technologies and data network solutions
• Strong customer service focus

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges:

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn More About Lumen'S:

• Benefits
• Bonus Structure

#Li-Remote

Requisition #: 339894

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know.

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.