Assistant Housekeeper

As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Assistant Housekeeper for the hotel's Housekeeping department to ensure high quality service.

• Be part of a globally recognized luxury brand
• Competitive salary and health insurance system
• Employee care program with quality staff dormitory and staff canteen

Key Accountabilities

• Assigning Tasks to Public Area Staff
• Conduct sequential inspections of all public areas
• Ensure appropriate cleaning—such as washing and vacuuming—is carried out at restaurant exits, function rooms, the lobby, and restrooms
• Promptly report any damage to carpets and furniture to facilitate emergency repairs and minimize losses
• Follow up on emergency repair matters to ensure completion
• Inspect equipment to ensure it is cleaned, functioning properly, and stored correctly
• Ensure all restrooms consistently meet high hygiene standards
• Arrange sufficient restroom attendants during VIP guest visits
• Inspect staircases to ensure cleanliness and tidiness
• Ensure staff use chemicals correctly and minimize waste wherever possible
• Maintain flowers and plants in good condition; report any need for replacement to the Executive Housekeeper for coordination with the florist
• Ensure the Public Area (PA) storage room is clean and tidy, with an adequate supply of cleaning materials and tools
• Monitor the grooming, personal hygiene, and appearance of public area staff
• Assist in preparing staff schedules
• Support employee training and development
• Supervise staff performance
• Record attendance for all public area staff
• Coordinate work with other departments
• Deliver high-quality guest services
• Ensure guest needs and reasonable requests are met
• Adhere to hotel cleaning and maintenance procedures
• Maintain a high level of cleanliness in assigned work areas
• Comply with hotel policies, procedures, business conduct guidelines, and terms outlined in the employee handbook
• The department reserves the right to modify or supplement this job description as necessary
• Perform any other reasonable duties and tasks as assigned

General Requirements

• Strong interpersonal communication skills
• Fluent English is a must
• Knowledge of service etiquette and five-star service standards
• Able to work under pressure environment

We will be delighted to receive your CV now and will liaise with successful candidates accordingly. 

The Peninsula Shanghai ​ 

Located on the historic Bund with stunning views of the Huangpu River and the Pudong skyline, The Peninsula Shanghai is the flagship property in Mainland China, standing as a beacon of luxury hospitality along the city’s iconic riverfront promenade. Since its opening in 2009, the hotel has set new standards in luxury hospitality, combining timeless elegance with cutting-edge design, award-winning dining, and world-class service.