Senior Manager, Salesforce Engineering (Hybrid- Austin, TX )

Job Summary

We are seeking an accomplished Senior Salesforce Engineering Manager to lead multiple distributed engineering squads across onshore, nearshore, and offshore teams. This role will own end-to-end engineering execution, architectural stewardship, and delivery of complex Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Platform). You will partner closely with Product, QA, DevOps, and customer-facing teams to ensure scalable, upgrade-safe designs, predictable delivery, and customer-centric outcomes. This leader will also play a pivotal role in shaping roadmap priorities, mentoring engineers, and optimizing global delivery models.

Responsibilities

Engineering Execution & Delivery

• Lead multiple Salesforce engineering squads; set goals, SLAs, and drive on-time, high-quality delivery.
• Manage sprint planning, capacity across time zones, and release cadence.
• Oversee technical debt remediation and ensure predictable delivery.

Architecture & Platform Stewardship

• Translate complex business requirements into scalable Salesforce designs (Apex, Flows, LWC, Data Model, Integrations).
• Define architectural guardrails, coding standards, and enforce best practices.
• Conduct design reviews and ensure upgrade-safe, extensible implementations.

Roadmap & Product Partnership

• Collaborate with Product Managers on strategy, roadmap prioritization, and estimates.
• Validate enhancements, explore technical trade-offs, and optimize time-to-market.

Reliability & Upgrades

• Act as upgrade ambassador, ensuring smooth Salesforce seasonal upgrades.
• Proactively address performance, reliability, and scalability issues.

Cross-Functional Leadership

• Partner with QA, DevOps, Support, and Services to create documentation, artifacts, and enablement materials.
• Serve as a liaison to partners and customers; integrate feedback into planning.
• Build and optimize global delivery models, handoff playbooks, and collaboration rituals.

People Leadership & Culture

• Hire, mentor, and develop engineers across regions.
• Conduct performance reviews and foster a culture of inclusion, quality, and continuous improvement.
• Champion CI/CD, automated testing, code analysis, and modern SDLC practices.

Innovation & Technology

• Continuously evaluate Salesforce features (Flow vs Apex, Data Cloud, Einstein/AI) and integration patterns.
• Inform platform strategy and adoption of emerging technologies.

Requirements

Education & Experience

• Bachelor’s/Master’s in Computer Science, Engineering, or related field (or equivalent experience).
• 12–15+ years in software engineering, with 8–10+ years on SaaS platforms (primarily Salesforce).
• 5+ years in engineering leadership with proven delivery of multi-cloud or ISV/managed package solutions.
• Strong Salesforce architecture expertise (data modeling, security, integrations, test strategy, release management).
• Proven experience managing offshore/nearshore teams and vendor partnerships.
• Association/Nonprofit domain experience a plus.
• Salesforce Application Architect or System Architect (CTA a plus).
• Salesforce Administrator, Platform Developer II, Integration, or Release Management certifications.
• Excellent communication, documentation, and stakeholder management.
• Strategic thinker with problem-solving and decision-making skills.
• Strong customer-centric mindset and passion for maintainability.
• Proven leadership of distributed teams, with async communication and metrics-driven management.
• Delivery: Roadmap adherence, lead time, deployment frequency, change failure rate.

Certifications (Preferred)

Skills

Success Metrics

• Quality: Defect leakage, test coverage, upgrade success, performance SLAs.
• Team Health: Retention, engagement, hiring velocity, skill growth across global teams.
• Customer Impact: NPS/CSAT, quality of upgrade experience, reduced implementation effort.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range: $220,000 - $235,000 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role is supporting our Associations Vertical: https://www.togetherwork.com/vertical-solutions/associations/

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