Sr. Product Manager, Mulesoft RPA

Sr. Product Manager, Mulesoft RPA

POSITION SUMMARY

We are seeking a strategic Senior MuleSoft RPA Product Manager to drive the product vision, roadmap, and execution of our automation and integration platform initiatives while championing process optimization and digital transformation. This role combines deep product management expertise with MuleSoft RPA platform knowledge, process automation strategy, and enterprise integration responsibilities. The ideal candidate will serve as both a product strategist and automation evangelist, ensuring our MuleSoft RPA solutions deliver maximum operational efficiency while driving organizational transformation and scalable automation adoption across the enterprise.

PRIMARY RESPONSIBILITIES

Product Strategy & Automation Roadmap Management (35%)

• Define and own the comprehensive MuleSoft RPA product vision, strategy, and multi-year automation roadmap aligned with digital transformation objectives- Conduct process discovery, automation opportunity assessment, and ROI analysis to identify high-value automation candidates- Collaborate with executive leadership to translate business strategy into actionable automation initiatives and integration requirements- Prioritize automation backlog and bot development based on business impact, complexity, technical feasibility, and process standardization readiness- Establish automation success metrics, KPIs, and measurement frameworks including process efficiency gains, cost savings, and error reduction- Drive automation center of excellence initiatives and governance frameworks for scalable RPA deployment- Manage product portfolio decisions including bot lifecycle management, process optimization, and technology integration prioritiesProcess Analysis & Requirements Management (25%)
• Lead comprehensive process discovery and analysis sessions with business stakeholders and process owners across multiple departments- Conduct detailed process mapping, workflow documentation, and automation feasibility assessments for candidate processes- Translate complex business processes into detailed functional requirements, user stories, and automation specifications- Partner with solution architects and RPA developers to ensure optimal bot design and integration architecture approaches- Create and maintain detailed process documentation, automation specifications, and bot configuration requirements- Facilitate process validation sessions, user acceptance testing, and bot performance optimization reviews- Manage automation scope changes, requirements traceability, and impact analysis throughout development lifecycleStakeholder Management & Automation Evangelism (20%)
• Serve as primary automation advocate and liaison between business units, IT teams, and executive leadership- Conduct regular stakeholder updates, automation demos, and executive presentations on automation progress and business outcomes- Manage stakeholder expectations through transparent communication of automation timelines, dependencies, and delivery commitments- Facilitate cross-functional collaboration between RPA development, IT operations, security, and business process teams- Lead automation steering committee meetings and strategic planning sessions for enterprise automation strategy- Build strong relationships with business process owners and operational managers to drive automation adoption- Coordinate with external vendors and third-party automation tool providers for integrated automation solutionsIntegration Strategy & Platform Optimization (10%)
• Champion MuleSoft integration capabilities and API-led connectivity principles for comprehensive automation solutions- Partner with enterprise architecture teams to design scalable integration patterns supporting RPA and broader automation initiatives- Define integration requirements for connecting RPA bots with enterprise systems, databases, and third-party applications- Monitor integration performance, bot reliability, and system connectivity to ensure robust automation operations- Drive API strategy and data connectivity optimization to support advanced automation scenarios- Collaborate with IT security teams to ensure automation solutions meet enterprise security and compliance requirements- Develop integration best practices and governance standards for sustainable automation scalingAutomation Adoption & Performance Management (10%)
• Design and implement comprehensive automation adoption strategies including training programs, change management, and support frameworks- Monitor automation performance metrics, process efficiency gains, and business impact measurement across deployed solutions- Lead automation feedback collection initiatives and continuous improvement programs with business stakeholders- Coordinate automation launches including rollout planning, training delivery, and success measurement frameworks- Analyze automation performance data, process analytics, and operational metrics to inform future automation decisions- Oversee quality assurance processes, bot monitoring, and exception handling for production automation solutions- Drive post-deployment optimization and iterative enhancement based on performance data and operational feedbackQUALIFICATIONSRequired- Bachelor's degree in Business Administration, Industrial Engineering, Computer Science, Information Technology, or related field- 8+ years of product management experience with at least 4 years focused on automation, RPA, or integration platforms- Strong background in MuleSoft RPA, process automation, or similar robotic process automation technologies- Proven experience in business process analysis, requirements gathering, and automation opportunity assessment- Experience with enterprise integration patterns, API management, and system connectivity solutions- Excellent analytical skills with experience in process optimization and operational efficiency measurement- Outstanding communication and presentation skills for executive and technical audiences- Experience with automation governance, center of excellence development, and scaling best practicesPreferred
• Master's degree in Business Administration (MBA), Industrial Engineering, or related advanced degree- MuleSoft certifications including RPA Developer, Integration Architect, or Platform Architect certifications- Product Management certification (CPM, AIPMM) or equivalent professional credential- Process improvement certifications such as Six Sigma, Lean, or Business Process Management (BPM)- Previous experience in consulting, digital transformation, or operational excellence roles- Background in enterprise architecture, system integration, or IT operations management- Experience with automation analytics, process mining, or business intelligence platforms- Knowledge of emerging automation technologies including AI/ML, intelligent document processing, and conversational AIKNOWLEDGE, SKILLS, AND ABILITIESProduct Management & Automation Expertise
• Deep understanding of product management principles applied to automation and integration solutions- Strong analytical and problem-solving skills with ability to identify and quantify automation opportunities- Experience with automation roadmapping, prioritization frameworks, and ROI-driven backlog management- Knowledge of process improvement methodologies, workflow optimization, and operational efficiency principles- Ability to balance competing automation priorities and make data-driven decisions in complex enterprise environments- Understanding of automation lifecycle management from discovery through retirement and optimizationMuleSoft RPA & Integration Platform Knowledge- Comprehensive understanding of MuleSoft RPA capabilities including bot development, process automation, and system integration- Knowledge of MuleSoft Anypoint Platform, API management, and enterprise integration patterns- Understanding of automation architecture, scalability considerations, and enterprise deployment models- Familiarity with RPA best practices, exception handling, bot monitoring, and maintenance frameworks- Experience with automation analytics, performance measurement, and operational reporting capabilities- Knowledge of integration technologies, data connectivity, and system interoperability requirementsBusiness Process Analysis & Optimization
• Excellent process discovery and analysis skills including stakeholder interviews, workflow mapping, and efficiency assessment- Strong documentation skills for creating process maps, automation specifications, and functional requirements- Ability to translate operational challenges into automation opportunities and technical implementation approaches- Experience in process standardization, optimization, and change management for automation readiness- Skills in data analysis, metrics development, and performance measurement for automation ROI demonstration- Proven ability to identify automation candidates and assess technical feasibility across diverse business processesIntegration & Technical Architecture
• Understanding of enterprise integration patterns, API design, and system connectivity principles- Knowledge of data integration, transformation, and synchronization requirements for automation solutions- Experience with cloud platforms, security frameworks, and compliance considerations for enterprise automation- Familiarity with database connectivity, file processing, and system integration technologies- Understanding of scalability, reliability, and performance optimization for production automation environments- Knowledge of DevOps practices, deployment automation, and continuous integration for RPA solutionsLeadership & Strategic Thinking
• Strategic thinking skills with ability to balance long-term automation vision with immediate operational needs- Experience leading cross-functional automation teams and managing complex stakeholder relationships- Strong leadership presence with ability to drive automation adoption and resolve competing business priorities- Innovation mindset with focus on emerging automation trends, competitive landscape, and technology evolution- Ability to work effectively in matrix organizations and influence automation strategy across multiple business units- Change management skills with focus on driving organizational transformation and automation culture development

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Austin, TX$130,900—$163,550 USD

Our Opportunity

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

What We Offer

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

• For more information:
• - BBB announcement on job scams 
• - FBI Cyber Crime resource page