Sales Operations Specialist

Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

The Role

We are looking for a  Sales Operations Specialist to provide support for sales and billing processes within the Sales Operations team. This role will focus on the contracting flow, billing mechanics, configurations, and tools. The main responsibility is to correctly reflect sales requests into signed contracts, and billing setup.

As the Sales Operations Specialist, you will handle both routine and non-standard operational cases, collaborating with cross-functional teams to ensure smooth sales support.

You’re welcome to work remotely from the United States.

Your Responsibilities Will Include:

• Being a key role in the contracting cycle by ensuring accuracy and compliance across sales requests, contracts, and billing setup.
• Support billing processes including mechanics, configurations, and tool management to ensure accurate invoicing.
• Review and validate sales requests to make sure contractual terms and billing details are correctly reflected in internal systems.
• Handle both routine and non-standard operational cases, providing solutions and escalating issues when needed.
• Learn and apply billing cycle processes and configuration basics in Nebius systems.
• Monitor invoices and payment statuses under supervision and escalate issues when needed.
• Assist with sending reminders for overdue or partial payments.
• Participate in the NBA Ops Channel on-call rotation under supervision, handling routine cases.
• Support preparation of standard payment and operations reports.
• Collaborate with Sales, Support, and Finance teams to resolve straightforward client or internal issues.
• Ensure proper documentation and smooth communication across teams.

We Expect You To Have:

• Up to 2 years of experience in sales operations, billing, finance, or a related role
• Experienced with billing or CRM & ERP tools (e.g., Net.Suite, Salesforse, Hubspot)
• Strong attention to detail and willingness to learn.
• Good organizational and communication skills.
• Conversational fluency in English.

It will be an added bonus if you have: 

• Experience in SaaS or technology companies.
• Exposure to contracts, invoices, or payments processes.

Key Employment Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $85,000 OTE  (on target earnings), based on your experience.

What We Offer

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Hybrid working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!