Senior Associate, Trucking & Warehouse Operations

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity:

We are looking for a sharp, detail-oriented, and solutions-driven Senior Associate, Trucking & Warehouse Operations to join our Ocean Ops team in Ho Chi Minh city, Vietnam. This role will focus on day-to-day coordination of inland logistics, cross-border trucking, warehousing requests, and supporting logistics solutions across Vietnam and support for other ASEAN solutions when needed. You will work closely with vendors, internal stakeholders, and clients to ensure high-quality execution, cost control, and scalable solutions for origin logistics services. Vendor management experience is a must. 

What You'Ll Do:

Daily Operations & Execution

• Coordinate inland trucking and drayage/ cartage for air and ocean shipments across Vietnam (and other SEA countries when needed)
• Review and fulfill ad-hoc trucking, warehousing, and storage service requests
• Arrange timely transport for EXW shipments and ensure smooth coordination with truckers
• Oversee local warehouse-only accounts and ensure consistent process adherence and service quality

Vendor & Solution Management

• Source, evaluate, and onboard new logistics vendors for ad-hoc needs or network expansion
• Build and maintain strong vendor relationships to support cost-effective and reliable service
• Maintain fixed trucking rates database and upload onto Flexport’s system.
• Develop cross-border trucking solutions and multi-country consolidation models
• Provide clients and internal teams with consultation on supply chain solutions, including origin logistics flow design, RFQ, Pricing & Tendering
• Lead RFQ processes for origin/destination trucking and warehousing
• Coordinate with Pricing, Sales, and Procurement teams on procurement platform reviews, ensure accurate trucking/warehouse input
• Maintain and update buy rates in relevant systems to support accurate quoting and costing

You Should Have:

• 5-7 years of experience in logistics, trucking, or warehousing operations, preferably in an international forwarder
• Good understanding of Vietnam logistics industry and logistics players.
• Good understanding of Ocean origin operations, especially in EXW, DAP, and Cross-border scenarios
• Good experience in managing vendors 
• Strong analytical and vendor negotiation skills
• Able to juggle daily execution with long-term solution building
• Proficient in Excel, GSheet, and logistics procurement management systems
• Fluent in Vietnamese and English
• A proactive communicator who thrives in fast-paced, cross-functional environments

Commitment To Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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