Technical Facility Manager

Are you a hands-on leader who loves to keep a building run smoothly, while also excelling at administration and supplier management? Then keep reading!

Zoku is a hotel for business travellers who want to live in a city for anywhere from a few days to a few months. We’re not your typical business hotel: we offer a relaxed place to stay, work and meet new people, while helping residents feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards. We’re also proudly B Corp certified at all four of our locations.

Tell Me More

As our Technical Facility Manager, you’ll be responsible for the smooth-running of our entire building (its resources and the building itself), while leading the department and ensuring strong administrative processes. You’ll handle internal repairs and carry out preventative maintenance yourself with your colleague, while also managing suppliers and contractors for more specialized tasks.

You’ll spend around 50% of your time on administration, managing suppliers, landlord issues, maintenance records, and compliance, making sure everything runs like a well-oiled machine behind the scenes. You will work closely together with our department heads and report to the General Manager. You will be leading the department which consists of a Maintenance Coordinator and yourself.

What Will You Do?

No day looks the same as Technical Facility Manager… but here’s a glimpse of what you can expect:

Be A Smooth Operator:

• Take ownership of the maintenance plan, ensuring that our building (hotel rooms, public spaces & back of house areas) stays in top condition.
• Coordinate and carry out maintenance tasks in collaboration with the Maintenance Coordinator and external parties.
• Assigning tasks, giving instructions, and auditing quality and progress.
• Manage suppliers and contractors end-to-end: from sourcing, requesting, and reviewing quotes, to contracting and following up on performance (incl. Capex projects).

Love To Troubleshoot:

• Act as the troubleshooter in case of issues, ranging from common repairs, sanitary facilities, lighting, door mechanics, HVAC, paintwork, and more.
• Provide guidance and support to our Maintenance Coordinator in solving technical issues quickly and effectively.

Administration Hero:

• Record and manage all repairs in our Building Management System and Maintenance program.
• Manage supplier documentation and service contracts.
• Monitor Building Management System, supplies, request purchase orders when needed, and maintain cost controls.
• Ensure compliance with local fire life safety regulations and other technical standards.

Safety First:

• Conduct regular inspections of the property to identify and address any maintenance issues or hazards.
• Guarantee that the building complies with local regulations and Zoku standards, keeping safety and sustainability at the core.

What’S In It For You?

• A market conform salary, in accordance with experience and know-how starting from of € 3,500 gross per month based on Full time.
• Cool benefits like a free after-work drink, Urban Sports Club subscription, various discounts and friends & family rates at all Zoku locations
• A personal benefit budget unlocked after your 1st year with Zoku, that you can spend on extra days off, cash pay out, various discounts or learning. 
• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with.
• The best staff meals, enjoyed in our rooftop Social Spaces overlooking the city.
• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.
• A job at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.
• Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier!

Requirements

We Love People Who...

• Bring good vibes to the work floor, are genuinely friendly and approachable.
• Have a hands-on mentality and are not afraid of getting their hands dirty.
• Have strong organizational and administrative skills, with an eye for detail.
• Have experience in leading a small team.
• Are multi-tasking pros, handling multiple tasks, projects, and responsibilities all whilst keeping a cool head and a warm heart.

A Few Must Haves

• You have a min. of 3 years’ experience in a similar position, preferably in hospitality or building management.
• You have provable technical knowledge (HVAC, plumbing, electrical systems, troubleshooting & repair).
• You are experienced in supplier management & contract administration.
• You are fluent in English, Dutch is a plus.
• You are an EU resident or have a valid working permit for The Netherlands.
• You are fully flexible, no fixed working days / hours as sometimes you will be working on Saturdays.
• You are available for a minimum of 32 hours per week.