Professional Services Engineer

Outsight’s software solutions track the motion of people and vehicles using 3D LiDAR data.
Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligence data, in order to improve operations and increase user safety and satisfaction.
Our international team of scientists and engineers drive the development of our solutions from Paris, San Francisco, Sophia-Antipolis (Nice) & Hong Kong. To support our global outreach, we also operate a commercial office in Spain.
Also, you can find here an interesting link about who we are : Insights about OutsightSome articles to better understand what we do:  How LiDAR helps Airports with increasing traffic? and People Monitoring using LiDAR
Position overview :
We are looking for a Professional Services Engineer with strong technical expertise to join our team and drive the successful integration and deployment of our SaaS-based solutions into customer environments. In this role, you will work at the crossroads of technical delivery and customer success, collaborating closely with Sales Engineers, Delivery Managers, and third-party partners.You will be responsible for designing and implementing technical integrations with our customers like Identity and Access Management (IAM), other systems integration like flight schedule services and ensuring seamless integration with Business Intelligence (BI) platforms to meet customer business needs.If you are passionate about solving complex technical problems, delivering high-quality integrations, and driving customer value through technology, we would love to hear from you.
What will be your responsibilities ?
Collaborate with Sales Engineers during the pre-sales and post-sales phases to define technical requirements and delivery plans.Design and implement integration projects, focusing on Identity Management systems, business data flows, and platform extensions.Write detailed technical specifications, integration architectures, and configuration guidelines for internal and external audiences.Lead customer-facing technical workshops to define requirements, validate architectures, and support project kick-offs.Develop automation scripts and tools (primarily in Python) to support deployment, customization, and data integration activities.Oversee and coordinate third-party partners delivering technical services, ensuring alignment with project goals and technical standards.Ensure successful integration of our platform with customers' Business Intelligence ecosystems (e.g., Power BI, Tableau, Looker).Maintain and expand internal technical documentation and reusable integration assets.Serve as an escalation point for complex technical issues during delivery and support phases.
What are the requirements for the role?
Technical SkillsHands-on experience with integrating and configuring IAM solutions (e.g., Okta, Azure AD, Ping Identity, Auth0).Proficient in Python scripting for automation, API integration, and system customization.Solid knowledge of RESTful APIs, JSON, authentication flows, and secure system integration practices.Strong understanding of Identity and Access Management (IAM) concepts (SSO, OAuth2, SAML, OpenID Connect, LDAP).Familiarity with Business Intelligence tools (e.g., Power BI, Tableau, Looker) and data integration methods (ETL processes, data APIs).Good understanding of cloud platforms (AWS, Azure, GCP) and SaaS solution architectures.Networking fundamentals (TCP/IP, VPN, DNS) and system administration (Linux/Windows) knowledge.Experience with collaboration and project tracking tools (Jira, Confluence, Git).
Soft SkillsExcellent communication skills, capable of translating business needs into technical requirements and vice versa.Strong project management abilities: organized, self-driven, and able to manage multiple concurrent projects.Customer-oriented mindset, with a focus on delivering high-quality, scalable, and maintainable solutions.Ability to troubleshoot complex issues independently and collaboratively.Leadership skills to drive partners and cross-functional teams toward technical success.Curious, adaptable, and eager to learn and implement new technologies and methodologies.
Why join us?
Be part of the team pioneering Spatial Intelligence solutions at unprecedented scale—the breakthrough technology transforming how the world’s most prestigious airports, infrastructure operators, and smart cities understand and optimize physical flows.
As a 7-time Gartner-recognized category-defining leader with dozens of global awards including “Edge AI Product of the Year,” “LiDAR Leader Award,” “CES Best of Innovation” and many more, we’re backed by 37 patents and deployments with the most prestigious (and challenging) customers across four continents.
Join our international team of world-class experienced engineers and business leaders solving humanity’s most complex spatial challenges, from passenger flow optimization to autonomous robotics coordination, while working at the cutting edge of 3D AI, LiDAR perception, and real-time analytics.
Supported by rock-solid investors including BNP Paribas, BPI France, Energy Innovation Capital and Demeter who back our long-term vision, this is your opportunity to shape how physical and digital worlds interact, with the resources, growth trajectory, and technical challenges that will accelerate your career in ways traditional companies cannot offer.
Outsight is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Outsighters don't make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Outsight also strives for a healthy and safe workplace, and prohibits harassment of any kind. If you have a disability or special need that requires accommodation, please let us know.