Customer Service Admin. Student

Job Title

Customer Service Admin. Student

Job Description

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

• Generating service invoices, sending them to customers, and documentation.
• Opening service calls.
• Producing customer service reports.
• Follow-up and arrangement of treatment days for the systems.
• Ordering spare parts and tracking
• Arrangement of availability of the service engineers
• Handling changes instructions with customers
• To succeed in this role, you’ll need a customer-first attitude and the following
• Student in the fields of Social Sciences \Business management \ economics
• Fluent in verbal and written English
• At least 3 semesters till graduation
• Ability to work at least 2 days a week.
• Experience with systems - Salesforce, Service Max, SAP - advantage

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.