Senior Supervisor, Quality Engineering (Puerto Rico-Onsite)

Date Posted:

2025-09-19

Country:

United States of America

Location:

W61: Puerto Rico - Aerospace Felicia Industrial Park, Santa Isabel, PR, 00757 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. 

We are seeking a results-driven leader to manage the execution of key Quality Engineering objectives. In this role, you will guide and inspire a team of quality engineering professionals—ranging from early-career talent to experienced supervisors—while driving excellence across technical and business support functions. You will set and oversee daily objectives focused on the development, enhancement, and application of quality evaluation processes, control systems, and protocols, ensuring the highest standards of performance and compliance.

What You Will Do

• Lead and supervise Quality Engineers for New Product Introduction (NPI) programs and Technical Planning (TP-Configuration management/ Operations Instructions).
• Coach and develop Quality Engineering’ skills, establish job expectations and manage work performance.
• Able to plan, perform and support Operations and Proactive Quality processes addressing the risks and opportunities.
• Lead, support, and plan priorities for Quote labor efforts for NPI programs, MPR reviews/monitoring, New transitions, TP quality reviews, Material Master Set up (SME Quality Inputs, QIR-Quality Info records), MPN setup (Supplier Quality Approval vendor validations), FAI (First Article Inspection) and PPAP processes.
• Perform Relentless Root Cause Analysis (RRCA) and develop proposals for corrective action for design/supplier/process problems on product and process non-conformance for NPI programs and TP process.
• Maintain, implement and improve quality control procedures and inspection processes/plan.
• Participate in performance improvement processes through CORE. To drive existing and future improvement projects.
• Lead, educate and instruct on Quality procedures and Standards compliance.
• Support internal and external customer meetings, manage resource allocation at PRO, perform Quality Analysis/Reports/Presentations by Programs/Product.
• Supervises and monitors NPI programs quality performance and health at internal data performance, SRR (Scrap, rework, Repair) and Escape management.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
• Demonstrated professional or educational experience communicating in English and Spanish (verbal and written).
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract 

Qualifications We Prefer

• Has good working knowledge on Quality Management System meeting AS9100 requirements.
• Knowledge in Drawing interpretation, Configuration Management process, Manufacturing Process Review (MPR) activities, Advance Product Quality Planning (APQP), Production Part Approval Process (PPAP) and First Article inspection (FAI) processes.
• Effective communication and interpersonal skills.
• Fully bilingual.
• Good knowledge of manufacturing techniques and quality process controls.
• SAP / Advance Excel knowledge is advantageous.
• Excellent coaching skills, inspire by example
• Strong decision-making skills and consensus building ability.
• Effective communication, presentation and interpersonal skills.
• Good team player, positive attitude and accept challenges.

What We Offer

Some of our competitive benefits package includes:   

• Medical, dental, and vision insurance  
• Three weeks of vacation for newly hired employees  
• Generous 401(k) plan that includes employer matching funds
• Participation in the Employee Scholar Program (ESP)  
• Life insurance and disability coverage  
• Employee Assistance Plan, including up to 8 free counseling sessions  
• And more!  

Learn More & Apply Now!​

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.

* Please consider the following role type definitions as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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