Business Control Specialist @ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚.

𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

The Business Control Specialist engages and enables the Head of a business or support function to deliver on its 1LoD accountabilities of creating optimal design, execution, and monitoring of all relevant Non-Financial Risk and/or Compliance requirements and enhancing risk culture for the domain.

Your day to day

The role is defined as a ‘Business Controls Specialist’ within ODCR (Operational, Design, Control and resilience) with main focus on Non-Financial Risk (NFR) activities.

The above translates to the following (non-exclusive) responsibilities:

• Enable (via training, upskilling and hand-holding) local business/risk owners in applying risk judgment and in the execution of risk assessment process; 
• Drive the creation of a risk assessment planning (with risk owners, process leads and ODCR Hub) and align with Control Hub on Risk Assessment support;
• Drive the E2E issue and event management process​ via providing guidance to the local Issue/Event Owners on initiating the process towards ODCR HUBs - Issue and Event Management Team;
• Create local First Line Monitoring plan (key controls) in alignment with global continuous planning and monitor the execution of it;
• Enable Management Team to ensure optimal control and resilience within the entity, following ING Risk Appetite, through (but not limited to): safeguarding data quality, planning, reporting, monitoring of the overdue issues, participating in risk score discussions (by leading the Non-Financial Risk Dashboard – NFRD, from the 1st LoD perspective);
• Act as BCM Coordinator, making sure that all Business Continuity activities are performed (e.g. Business Continuity documentation is annually reviewed, updated, BC plans are tested, and results are reported etc.);
• Act as 1st Line of Defence for Compliance making sure that all Compliance activities are performed (e.g. gap analysis for controls, reporting, data quality etc.).

What you’ll bring to the team

• University degree;
• Preferably 3-5 years of relevant experience in functions dealing with internal controls (e.g. Business Control, External/Internal Audit, Operational Risk Management, Compliance risk management);
• A team player with strong interpersonal skills who is able to operate in a diversified and multicultural work environment;
• Good collaboration skills and ability to work across different business lines and geographies;
• Strong and effective communication skills – fluent in written and spoken English;
• Flexibility to work simultaneously on more than one topic and variety of activities;
• Strong administration and organizational skills.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab). 

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