Director of Revenue Management

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the role
The Director of Revenue Management is responsible for the interpretation of business analytics into tactical strategy. They provide focused expertise that will guide and direct the hotel Revenue Strategy Team through effective and measurable revenue management initiatives. They work closely with the Commercial Director to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel.
 

What you will do

• Business owner of all Revenue Management systems and tools, including, but not limited to, IDeaS G3 RMS, Opera, BI tools, STR, OTA Insight, Travelclick.
• Contribute guidance and recommendations for local merchandising strategies. Liaise regularly with hotel digital marketing and communications teams, agencies, and vendors on campaign management opportunities.
• Effectively manage inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS).
• Create and submit hotel forecasts leveraging IDeaS G3 RMS and Revplan. Monitor accuracy on weekly basis.
• Lead weekly Revenue Strategy meetings separate from Forecast Meetings. Build consensus within Revenue Management Team to move new initiatives forward.

What You Bring

• Minimum 5 years’ experience leading hotel revenue management or similar business analytics and strategy role.
• Completed a university degree in Accounting, Business Administration, or Hotel Management.

What We Offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

• Complimentary Parking

Schedule & Hours:

•     Full Time

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf