Product Platform Analyst, Business Intelligence
Fidelity Investments.com
Office
155 Seaport Blvd, Boston MA, United States
Full Time
Job Description:
The Role:
Do you want to make a difference in our customers’ lives and be part of a highly collaborative, cross-functional team committed to improving the value of our Middle Office Workstation (MOWS) offering within Fidelity Capital Markets (FCM)? We are looking for a Product Platform Analyst who will provide our FCM Middle Office teams with solutions to improve their operational processing efficiency through digitization. You will work with FCM’s operations groups to identify manual processes that are candidates for digitization, by leveraging technical expertise and a fundamental understanding of brokerage business objectives and priorities. You will coordinate and manage technology deliverables ensuring timely and accurate delivery of critical operational efficiency gains.
- The Product Platform Analyst provides a range of MOWS application support and works with middle office groups within FCM in the pursuit of digitizing manual processes.
- Aptitude for understanding complex (and changing) workflows and brokerage functions is a key asset in optimization delivery.
- Decisive and creative approaches when solving business problems and needs that are consistent with policies, procedures, and data governance standards.
- Acting as a key change agent by identifying and acting on opportunities for automation, streamlining business processes, and more efficient workflows.
The Expertise and Skills You Bring
Strong Analytical Skills
- Critical thinking skills to understand outstanding process exceptions
- Familiarity with Agile project life cycle methodologies (business requirements, use cases, JIRA stories, user acceptance testing, quality release delivery)
- High level of attention to details and organizational skills
- Possess clear, concise, and confident communication and presentation skills
- Ability to multi-task in a dynamic trading floor environment and deliver on crucial deadlines
- FINRA Brokerage licenses are permitted but not required
The Team:
This dynamic team of highly skilled product platform managers are part of the FCM Trading and Operations group within Capital Markets. We support and interface with both internal and external business segments within Fidelity Institutional (FI) and Fidelity Management Research (FMR). Our primary internal FCM customers are: Prime Services, Securities Finance, Fixed Income, Equities, Forex, Equity Origination, and Fidelity Agency Lending. All client and product revenue attribution are produced and supported by our team. The product landscape is ever-changing and the data analytics and metrics to make informed and insightful decisions are made possible by our Oracle data platform called FCMOne, while our digitization efforts are done via MOWS. Our team are the product owners of Data Metrics and Drivers, the Client and Business Process Management Portal - FCMOne, and the interactive dashboard reporting platform powered by Tableau and Power BI.
Note: Fidelity will not provide immigration sponsorship for this position.
Certifications:
Category:
Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Product Platform Analyst, Business Intelligence
Office
155 Seaport Blvd, Boston MA, United States
Full Time
September 25, 2025