Manager Trauma & Burn Services

Department:

36200 High Point Medical Center - Trauma Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M-F Day Shift

Pay Range

$50.05 - $75.10

EDUCATION/EXPERIENCE: Bachelor of Science degree in Nursing (BSN) and a Master's degree in Business, Nursing or Health Care Administration with five years' experience in Level I Trauma Center required. Demonstrated leadership/management experience required.

LICENSURE, CERTIFICATION, and/or REGISTRATION: Current license to practice as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required. Certification in Emergency, Critical Care, Neuroscience or Flight nursing required.

ESSENTIAL FUNCTIONS: 1. Provides leadership to Trauma Services staff to ensure short and long-term goals are met through the development of performance standards, capitalizing on employee strengths and supporting the Mission, Vision, Core Values and Evidence-based practice.

1. Assures appropriate orientation, education, credentialing and continuing professional development for assigned personnel. Supervises the Trauma Performance Improvement Coordinator, registrars and community outreach coordinators/educators for trauma and burn care.
2. Collaborates effectively throughout the organization, region, and state through the establishment of effective, collegial networks throughout the Medical Center and referral region. Serves as organization representative for local, state and national Trauma and Burn associations.
3. Ensures that Trauma Services are provided in accordance with the Medical Center mission, strategic plans, and all internal/external regulations, policies and procedures.
4. In collaboration with the Trauma Medical Director, develops and monitors the Trauma Quality Improvement Program per ACS Level I Trauma standards. In collaboration with the Burn Medical Director, develops and monitors the Burn Program Quality Improvement program per American Burn Association standards. In collaboration with the Emergency General Surgery Medical Director, develops and monitors the development of the EGS Registry and subsequent Quality Improvement measures. Ensures registry data is timely, accurate and reported to the appropriate disciplines. Promotes a culture of safety for patients, self and co-workers in conjunction with the Director of Nursing and Medical Director.
5. Ensures community outreach and education within the referral area comply with ACS Level I Trauma standards and ABA Burn standards. Identifies Trauma and burn-specific educational needs and coordinates the planning/implementation and presentation of such programs. Collaborates with external and internal resources to facilitate the continuum of care for the trauma population through community education programs, Trauma Registry data management, Burn Registry data management, Emergency General Surgery Registry development and data management, and interdisciplinary patient care management.
6. Assumes responsibility with the Director of Nursing and Medical Director for planning, development, implementation and monitoring of the budgetary process for the Trauma Services.
7. Assures workload for staff is measured and resources allocated based on available benchmarks. Facilitates and monitors the appropriate utilization of staff based on credentials, education and experience. Collaborates with staff responsible for Medical Center contracting on pricing trauma services.
8. Serves as unifying and integrating force to achieve Trauma Center goals and to assist in the success of the Medical Center.
9. Ensures age/developmentally appropriate patient care is provided in accordance with Age-Specific Care Guidelines for the specific age groups served The TPM facilitates integration of pre-hospital, Emergency Department and inpatient services to ensure delivery of quality patient care specific to the age/developmental needs of the trauma patient population.

SKILLS/QUALIFICATIONS: Excellent oral and written communication skills Negotiation and conflict resolution skills Performance Improvement methodologies Strategic visioning and planning Resilient and flexible in a changing environment Functions effectively under stressful conditions and difficult situations Ability to work collaboratively and effectively with diverse teams Thorough understanding of trauma services Healthcare planning, business, and physical management skills, including analytical skills

WORK ENVIRONMENT: Possible exposure to infections and contagious diseases, hazardous anesthetic agents, body fluids, and wastes Possible exposure to toxic chemicals and radiation Handles emergency or crisis situation Subject to many interruptions, highly stressful and crowded/noisy conditions Occasional pressure due to multiple calls and inquires May be required to expand normal working day hours to meet deadlines for reports, studies, or other demands of program Required Protective Equipment: Eye/face protection, gown, mask, gloves, hair covering

Our Commitment To You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.