Service Engineer - AE Civil

Job Description

• Job Title: Service Engineer – AE Civil
• Working Pattern: Hybrid – 3 in office days a week
• Working Location: Indianapolis, IN

An exciting opportunity has arisen for a Service Engineer for AE Civil fleet. As a Service Engineer – AE Civil Fleet, you will primarily provide engineering technical support for Rolls-Royce AE 3007 and AE 2100A gas turbine engines. This role will have occasional technical support for Rolls-Royce RB211-535 gas turbine engines such as answering day-to-day operational questions from customers, leading in-service engine event investigations, tracking and reporting fleet reliability both internally and externally, as well as supporting safety investigations.  This opportunity may have some domestic and international travel (less than 10%) to engine maintenance centers and customer sites.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.

Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive.

Be part of a team that sets the industry standard and drives groundbreaking solutions.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Key Accountabilities:

• Organize and lead cross-functional teams consisting of internal design, failure analysis, and customer services personnel to achieve timely investigation and resolution of gas turbine engine hardware issues, including communicating status to customers
• Understand and monitor fleet reliability characteristics and coordinate with Service Engineering, Customer Managers, MRO Engineering, and airline customers to resolve technical issues
• Participate in product level safety board reviews and in-service reviews with regulatory and airworthiness authorities
• Provide engineering support at overhaul facilities and customer sites as required and identify opportunities for cost efficiencies throughout the engine product lifecycle
• Initiate technical publications changes required to support Rolls-Royce gas turbine engines, including Service Bulletins, Maintenance and Fault Isolation Manual revisions
• Act as the Product Maturity lead for AE to monitor reliability targets and performance against those targets, as well as provide reliability content for internal and external reviews

Who We’Re Looking For:

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.

Basic Requirements:

• Bachelor's degree in Science, Technology or Engineering with 2+ years of engineering experience, OR
• Master's degree in Science, Technology or Engineering, OR
• JD/PhD in Science, Technology or Engineering
• In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident

Preferred Requirements:

• Experience in troubleshooting and/or problem resolution
• Excellent communication skills (both written and oral), project and time management skills
• Proficient at writing technical reports and customer presentations
• Adept with Teamcenter

What We Offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location.  It’s a locally managed and flexed informal discretionary arrangement.  As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.

Relocation assistance will be provided if applicable.

Closing date: October 10, 2025

Job Category

Engineering for Services

Job Posting Date

25 Sep 2025; 00:09

Pay Range

$90,985 - $136,477-Annually

Location:

Indianapolis, IN

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.