Care Advisor - South West Sydney

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We’re a well-respected not-for-profit that has been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for over 40,000 people who rely on our person-centred support. And now, we’re extending our reach and impact even further.

As a Care Advisor in our South West Sydney region, you’ll ensure clients’ needs and preferences are met through effective and sustainable case management. You will play a critical role in aligning services with Anglicare’s strategy, quality standards, and values, ensuring that our clients receive the highest level of care and support.

This is a permanent, full-time position (Monday to Friday) based in Minto or Oran Park, with regular client visits in the South West Sydney region and travel to Wollongong for team meetings and training.

Your Opportunity

With care and professionalism, you will:

• Provide comprehensive case management, tailoring services to meet clients’ physical, clinical, emotional, spiritual, and social needs
• Assess and identify client needs, coordinating services and products (including assistive technology) within budget constraints
• Ensure compliance with policies, the Care Packages Program and legislative requirements, maintaining accurate documentation
• Foster strong relationships with teams, health professionals, clients, families, and stakeholders to enhance Anglicare’s profile
• Assist clients in managing their care budgets, ensuring correct allocation and accounting
• Support team members in understanding and implementing Anglicare’s strategy, policies, and values, while monitoring performance and gathering client feedback

What You’Ll Bring

You’re dedicated, compassionate and thrive in a role where you can make a meaningful difference in the lives of older people.

You Will Need:

• Certificate IV in Aged Care, Community Services, or equivalent
• Previous experience in home care, community services or aged care
• Intermediate computer skills, including MS Office proficiency
• Current NSW driver’s licence
• A commitment to Anglicare’s vision, mission and values

Ideally, You Will Also Have:

• Diploma in Case Management (desirable)
• Experience supporting clients under the Aged Care Quality Standards

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Opportunities for career progression, professional development and training
• Salary packaging to increase your take home pay – up to $15,900 tax free income
• Meals & entertainment packaging – up to $2,650 tax free
• Fitness Passport – discounted gym membership for you and your family
• Treehouse rewards program – retail, accommodation, and entertainment discounts
• Employee Assistance Program for confidential counselling and wellbeing support

Are you ready for a career that means more?

To apply, click the Apply button. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Application Close Date: October 24, 2025