Inside Sales Representative

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day In The Life

As an Inside Sales Representative you will remotely sell Medtronic's products within assigned geographic area and /or specific customer accounts for pre-defined territory locations. Close sales and achieve quarterly sales quotas. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understand customer needs (manage and respond to customer concerns and problems).

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):

• Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals.
• Identify, develop and close leads for the business and refer on internal leads when appropriate.
• Provides input on new markets, new product introductions, and existing products or supplies.
• Promotes and establishes education of the company's products and/or services.
• Manages and responds to customer concerns and problems.
• Arranges demonstration of products by field sales representatives.
• Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Develop and implement sales strategies to achieve and exceed sales targets within the assigned territory.
• Identify new business opportunities and establish relationships with key decisionmakers, including physicians, administrators, and procurement departments.
• Conduct product presentations, demonstrations, and training to healthcare providers to ensure they understand product features and benefits.
• Provide exceptional customer service and support, addressing client concerns and ensuring a high level of satisfaction.
• Collaborate with the marketing team to execute promotional activities and product launches.
• Submit accurate and timely sales reports, forecasts, and other administrative tasks.
• Attend virtual meetings, training, and conferences as required.
• Identify, develop and close leads for the business and refer on internal leads when appropriate.

Required Qualifications

Knowledge/Education

High School Diploma, or Associate’s degree, or Bachelor's degree.

Job Experience

Minimum of 7 years of relevant experience with a High School Diploma

Or

Minimum of 5 years of relevant experience with an associate’s degree

Or

Minimum of 3 years of relevant experience with a bachelor's degree.

Skills/Competencies

• Excellent verbal and written communication skills.
• Strong negotiation and closing skills
• Ability to work independently, manage time effectively, and prioritize tasks.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel within the assigned territory when needed

Desired/Preferred Qualifications

Knowledge/Education

Bachelor’s degree in Business, Life Sciences, or a related field preferred.

Job Experience

3+ years of experience in health care sales, sales in medical devices, capital equipment sales, surgical sales, in-hospital pharmaceuticals, sales, contracts, training, clinical, marketing, customer/tech services, customer education or other customer facing role/experience.

Skills/Competencies

Practical knowledge of sales techniques, strategies & relationship building

Demonstrated ability to work independently & drive results

Documented sales success, preferably in B2B sales or health care

Degree in biological science or business preferred

Business Planning Skills

Strong communication and presentation skills

Ability to teach & educate medical personnel, peers & technical support personnel

Demonstrated ability to grasp use of technology & applications (ie., iPad, SalesForce.com, SAP); PC literate

Knowledge &/or experience with hospital, cath lab, physician settings

Experience selling complex products over the phone

Physical Job Requirements

Able to lift 10 pounds

Extended periods of time doing computer-based work

Hearing, sight and speaking ability

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here