Business & Technology Associate - Core Banking & Credito - Milano

Line Of Service

Advisory

Industry/Sector

FS X-Sector

Specialism

Technology Strategy

Management Level

Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In customer success management at PwC, you will focus on building strong relationships with clients and increasing their satisfaction with PwC's services and products. You will engage closely with clients to understand their needs, provide support, and drive successful outcomes.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Minimum years experience required

• Add here AND change text color to black or remove bullet and section title if not applicable

Additional Application Instructions

• Add here AND change text color to black or remove bullet and section title if not applicable

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Development, Client Interaction, Client Management, Client Onboarding, Communication, Cross-Selling, Customer Data Management (CDM), Customer Due Diligence, Customer Management, Customer Relations, Customer Relationship Management, Customer Retention, Customer Satisfaction, Customer Service Excellence, Customer Service Management, Customer Success, Data Analytics, Emotional Regulation, Empathy, Escalation Resolution, Inclusion, Intellectual Curiosity {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date