Senior Business Analyst
World Wide Technology.com
94k - 118k USD/year
Office
Costa Rica
Full Time
Requirements:
- 5–7 Years of Relevant Experience
- Exceptional Analytical and Problem-Solving Skills
- Expertise with Business Process Modeling Tools
- Experience Conducting User Research
- Mastery of Business Analysis Tools and Methodologies
- Agile Software Development Lifecycle Expertise
- Proven Project and Priority Management Skills
- Strong Independent and Collaborative Work Ethic
- Adaptability to Changing Business Needs
- Expertise in Leading Cross-Functional Meetings
Preferred:
- Familiarity or working experience with AI, e-commerce software, or other web-based applications
- Familiarity with Supply Chain and Logistics operations within the Value-Added Reseller (VAR) industry
Work Environment:
- Remote Eligible
- Occasional travel is required for major company & team events
Want to learn more about WWT? Check us out here: https://www.wwt.com/about
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $94,400 to $118,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com.
Equal Opportunity Employer
QualificationsBusiness Analyst
Why Wwt?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
As a member of our Customer Experience team, you will:
- Participate in the requirement gathering, design and development software in an environment that utilizes both custom developed and third party purchased tools
- Along with the rest of the team, you will work closely with business & customer stakeholders to ensure our solutions meet requirements and ultimately deliver business value
- Ensure that our team is staying ahead of business needs and finding new ways of supporting a constantly evolving set of requirements
- Own pieces of work from requirement gathering to implementation, ensuring all parties are satisfied with the solution
- Discover new innovative ways of meeting our customers needs in a digital experience
- Drive best practices and help set standards for your team
Responsibilities:
- Clearly understands the needs related to the product by working closely with the Product Manager, Product Owner, SMEs, and other business partners to communicate the product vision and client's needs to the team.
- Conducts the necessary research and analysis to ensure the appropriate information and context are available for the team to conduct productive story-writing sessions.
- Translates business operational needs into data, process, and solution requirements with empathy for the end user; guides future uses of process, data, and technology and educates on solutions and initiatives.
- Reviews or creates process and flow maps to document the business domain.
- Documents any business rules and logic needed to incorporate a business process into the system.
- Documents and identifies story dependencies to help facilitate backlog refinement and prioritization.
- Assists the Product Team with managing feature and story maps to help them facilitate product strategy decisions, release planning, and prioritization of work.
- Assists the Product Team with defining what business value means to the client and how to assess each feature/story based on that business value to help maximize the value the team delivers.
Senior Business Analyst
Office
Costa Rica
Full Time
94k - 118k USD/year
September 25, 2025