Head of IT Infrastructure - Security Services

The Head of IT Security Services is a senior leadership role responsible for the strategic direction, performance, and continuous evolution of GEA’s global Security infrastructure.


In addition to the primary location Soeborg, the position can be based at the following locations: Bakel and Hertogenbosch.

Responsibilities / Tasks

This role leads the Global IT Security Services team, ensuring secure, scalable, and high-performing Security services that support the company’s digital and operational goals.

The position combines strategic planning, operational excellence, and stakeholder engagement to deliver resilient and future-ready Security capabilities, while being accountable to Business & IT Management for the performance of Security services.

Strategic Direction & Service Management

• Develop and maintain the IT Security Services strategic road map, ensuring that the Security services capabilities continually support the overall business goals and objectives.
• Implement governance structures for services dependent on Security infrastructure
• Drive initiatives towards service excellence (content, quality & cost), standardization and innovation.
• Close collaboration and engagement with Information Security organization and CISO.
• Ensure high availability, security, and performance of Security services.
• Ensures regulatory and policy compliance and drive required improvements
• Oversee project delivery across scope, budget, and timelines.

Vendor Management

• Engage regularly with vendors and service providers. Manages challenging customer escalations and non-conformities.
• Manage vendor relationships, procurement, and service escalations.

Budget Management

• Budget Ownership: Responsible for the overall Budget for the Security services, including controlling (planning, calculation and charging) and monitoring the services end to end incl. management, define service supply mix including selection and procurement processes for new vendors and services

People & Organizational Leadership

• Lead the global Security Services team. For team members in the same location or for IT staff outside of IT hub locations, provide disciplinary leadership, including performance management and development planning. For team members at an IT hub location, provide functional leadership and input for performance management and development planning to the respective Divisional IT Lead.

Your Profile / Qualifications

• Bachelor or Master’s Degree in information technology/ Computer Science / Engineering, Business Administration, or a related technical discipline 
• Proven experience (typically 7+ years) in in IT Service Delivery / IT Operations / IT Architecture, with at least 5 years in a leadership role
• Experience in handling and leading interdisciplinary teams
• Experience in defining IT strategy and influencing decisions 
• Profound knowledge and experience in IT Service Management and ITIL process framework
• Strong interpersonal skills in communication, collaboration & Negotiation skills at different levels (customers, Suppliers,)
• Exceptional collaboration and partnering skills. 
• Leadership skills and ability to supervise and inspire teams, promoting their professional growth.
• Would you like to know more?
• Experience in handling and leading interdisciplinary teams
• Experience in defining IT strategy and influencing decisions 
• Profound knowledge and experience in IT Service Management and ITIL process framework
• Strong interpersonal skills in communication, collaboration & Negotiation skills at different levels (customers, Suppliers,)
• Exceptional collaboration and partnering skills. 
• Leadership skills and ability to supervise and inspire teams, promoting their professional growth.
• Would you like to know more?

If you would like to find out more about this position before submitting your application, please do not hesitate to contact Senior Director Operations Management Mostafa ElKemany phone no. +4921191362166.

We will process the applications as we receive them, so please submit your application as soon as possible.

Please apply via the indicated link. Please note that GEA exclusively uses electronic recruiting, and only applications received through our application system will be considered.

• Did we spark your interest?
• Then please click apply above to access our guided application process.