Service Engineer – Industrial Refrigeration

Are you an experienced refrigeration professional looking for your next challenge? Join GEA’s dynamic team as a Service Engineer for the Turkey Region! In this hands-on role, you will deliver high-quality field service operations—including installation, commissioning, troubleshooting, repair, maintenance, and modernization of industrial refrigeration systems at customer sites.

You will play a vital part in ensuring technical excellence, customer satisfaction, and the long-term reliability of our installed systems.

Responsibilities / Tasks

• Install, commission, troubleshoot, repair, and maintain industrial refrigeration systems at customer sites, following product manuals and technical documentation.
• Demonstrate deep expertise in spare part identification and selection, supporting customers with accurate parts lists to ensure operational continuity.
• Guide and train customer personnel to ensure system performance, efficiency, and safety.
• Take preventive measures and provide proactive technical recommendations to minimize unplanned downtimes and production losses.
• Provide technical support to customers, ensuring timely and high-quality service delivery.
• Prepare detailed service reports and document technical findings in line with internal standards and compliance requirements.
• Collaborate closely with the Service Planner and Service Sales Team to meet customer expectations.
• Ensure strict adherence to GEA’s safety, quality, and compliance standards during all on-site activities.

Your Profile / Qualifications

• Bachelor’s Degree or Vocational Qualification in Mechanical, Electrical, Mechatronics, or Air Conditioning & Refrigeration.
• Minimum 7 years of hands-on experience in industrial refrigeration is mandatory.
• Experience working with Ammonia and CO₂ systems.
• Strong understanding of manuals and technical documentation.
• Competent in troubleshooting medium-level controls issues (PLC, HMI, SCADA, VFD, servo components).
• Excellent customer communication, detail orientation, and problem-solving skills.
• High sense of responsibility, discipline, and ownership.
• Proficient in English and Turkish.
• Familiarity with safety standards and risk assessments for industrial environments.
• Willingness to travel extensively within Turkey and abroad (CIS/STAN countries)
• Be part of a global leader in industrial refrigeration technology.
• Work in a supportive, safety-focused, and innovative environment.
• Opportunities for professional growth and development.
• Make a real impact on customer satisfaction and operational excellence.
• Did we spark your interest?Then please click apply above to access our guided application process.

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