Partner Manager - Surface

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Partner Manager (Microsoft Surface) will act as the internal lead to champion CDW’s Microsoft Surface partnership and externally represent CDW with Microsoft across the UK and international markets. This role is responsible for driving revenue, profitability, and awareness of the Surface portfolio, ensuring CDW remains a key partner in Microsoft’s ecosystem.

What You Will Do

• Act as the subject matter expert for Microsoft Surface, understanding its go-to-market strategy, product roadmap, and commercial programs such as deal registration, rebate structures, and incentive schemes.
• Analyse industry trends and Surface market intelligence to identify sales opportunities and define growth strategies.
• Develop and own joint go-to-market plans with Microsoft, aligning with CDW Sales and Technical teams, focusing on target customer segments, use cases, and value propositions.
• Enable pre-sales and sales teams by delivering training on the Surface portfolio and ensuring alignment with Microsoft’s GTM strategy.
• Build and maintain strong relationships with Microsoft stakeholders, including executive-level decision makers, to strengthen CDW’s position as a preferred partner.
• Communicate product launches, promotions, and financial incentives to maximise adoption and alignment with CDW’s business goals.
• Achieve revenue growth, margin contribution (MDF), and strategic KPI targets for the Surface partnership.
• Lead the annual business and marketing planning process with Microsoft Surface, identifying customer needs and shaping joint objectives.
• Take ownership of Microsoft Surface certification and accreditation requirements (UK and International), supported by the Partner Accreditations Coordinator.
• Carry out additional responsibilities or projects as directed by management.

What We Expect of You

• Proven track record in partner, alliance, or sales management within the IT industry, ideally with experience in end-user computing or device partnerships.
• Strong understanding of Microsoft’s channel structure, product strategies, and competitive landscape.
• Excellent communication and relationship-building skills across all levels, including executive stakeholders.
• Strong planning, organisation, and reporting skills, with the ability to manage multiple priorities.
• Commercially astute, able to translate Microsoft Surface technology into business value.
• Confident in leading conversations about technology, even if not a technical expert.
• Highly motivated, results-driven, and comfortable working to revenue and margin targets.
• Strong negotiation, influencing, and problem-solving skills, with attention to detail.
• Resilient and adaptable, with the ability to work independently or as part of a team.
• Team-oriented, with a positive and proactive approach.

We make technology work so people can do great things.     

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.