Bookings Administrator/Receptionist

Job Description

Bookings Administrator/Receptionist

• Location: Springfield Hospital, Chelmsford
• Hours: 30 per week
• Salary: Depending on experience + Benefits

Where You'Ll Be Based:

Springfield hospital is conveniently located on the outskirts of Chelmsford with plenty of free parking onsite. The hospital has an excellent reputation for delivering high quality healthcare for patients who are self-funding treatment, patients with health insurance, or NHS patients exercising choice through the e-referral system.

The Role:

We are looking for an experienced Bookings Administrator/Receptionist to join the team at Springfield Hospital in Chelmsford. In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will be expected to deliver a first-class service to patients, consultants and colleagues.

We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team.  You must be computer literate – experience with Word and Outlook being essential.  Previous use of an Electronic Patient Record system would be an advantage.

What you will bring with you:

• Excellent Organisational Skills

• Proven experience in administration and customer service
• An excellent standard of computer literacy to include experience in Outlook
• High degree of accuracy and attention to detail
• Excellent communication skills – written and oral
• Ability to work under pressure with set deadlines to process booking appointments
• The ability to work within a team
• The ability to time-manage
• Experience using a Patient Administration System (PAS) would be an advantage

Benefits:

• 25 Days Leave + Bank Holidays

• Private Pension

• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site

• Subsidised Staff Restaurant

• Concerts For Carers

• Employee Assistance Programme

• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We Care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.