Operations Director APAC Region

Description

Find your Z Factor.

Join ZIM, where you can make an impact, take on meaningful challenges, and grow both personally and professionally in an innovative global company.

We are seeking a Regional Operations Director APAC to lead our regional Operations and Dangerous Goods (DG) teams. This pivotal role oversees all vessel, ports and terminal operations across the region, working closely with agencies' operations teams, terminal operators, and ZIM’s global headquarters to ensure operational excellence, efficiency, and cost effectiveness.

Marine Regional Operations

• Oversee and manage all vessel and terminal operations across the APAC region.
• Ensure schedule integrity, operational performance, and adherence to procurement terms.
• Supervise coastal schedules and support business units on operational feasibility and exceptions.
• Drive cost-saving initiatives and continuous improvement in port operations.
• Resolve escalated operational issues from local offices and regional teams.

Port & Terminal Performance

• Negotiate and supervise vessel-related activities (pilotage, tug services, bunkering, husbandry) in line with HQ guidelines.
• Lead terminal performance analysis, ensuring KPI achievement and productivity targets.
• Manage terminal-related damage claims in collaboration with Port Ops managers.
• Support procurement in acquiring new services and maintaining strong relationships with terminals.

Business Unit Support

• Provide insights on terminal restrictions, availability, and negotiating berthing windows with terminals.
• Deliver cost and feasibility assessments for handling operational exceptions.

Leadership & People Development

• Lead, coach, and develop Port Ops and DG teams across the region.
• Collaborate with Global Ops, Area Management, and HR to drive professional growth and advancement.
• Foster a culture of accountability, innovation, and continuous improvement.

Requirements

• Minimum 5 years of experience as a Ship’s Captain and Chief Officer on ocean-going container vessels.
• At least 3 years of experience as a Port Captain or Operations Manager in a container shipping company.
• Academic / Professional Credentials: Degree or Higher Diploma in Nautical Studies, or Valid Master (Captain / Class 1) license.
• Strong leadership and decision-making skills with a proven record in managing large-scale marine operations.
• Excellent communication and interpersonal skills, with fluency in written and spoken English.
• Ability to work effectively across cultures and with diverse stakeholders in the APAC region.